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Real Reviews from VERIFIED CUSTOMERS
Deana I. VERIFIED CUSTOMER
Vehicle Make : Toyota
Trent was great to work with. The Body Shop was very professional & thorough throughout the process. Nice to have convenience of rental car on property too. And loved all the updates complete with photos! Thank you for handling everything so professionally. Tim & Deana I
2/5/2015
Teresa M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The actual work and the service were excellent! Everyone we dealt with at The Body Shop II was professional and friendly. We have gone to McKinney store in the past, and specifically wanted to work with Bryan Garrison again. As it turns out, the Prosper store is closer to us in Frisco. We will absolutely recommend The Body Shop to others (and already have), as well as give it a glowing review in Angie's List (we have been members for years). Thank you for your wonderful service and outstanding work! Chuck & Teri Mancuso
1/31/2015
Diane T. VERIFIED CUSTOMER
Vehicle Make : Buick
Thank you for taking good care of my vehicle. I appreciate the person that kept me informed.You should be proud of the professionalism your staff displayed. I will recommend anyone who is looking for a good body shop. Thank you for that one stop atmosphere. Mrs.Turner...Thanks Geico and Enterprise !!!!
1/31/2015
Edem B. VERIFIED CUSTOMER
Vehicle Make : BMW
Steve has excellent customer service.
1/31/2015
Ted F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Every Employee I came into contact with- including Cory who handed me over to Trent as the Insurance claim changed- were first class from start to finish. Even the Rent a car girl went above and beyond expectations- which reflects teamwork TBS provides to the entire " excellence from start to finish. Things most customers don't see like rentals,parts runners, and people who actually did the painting, nuts, bolts, etc.....those folks are the five star heroes. As a multiple time customer, this repair was no different than all before--First Class. Thank you Mr. Rattan- starts with you! Sincerely, The Fleeger Family
1/30/2015
James P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Will recommend very highly
1/29/2015
**** K. VERIFIED CUSTOMER
Vehicle Make : Honda
Very happy with the service. Very courteous staffs, quality service
1/23/2015
Michael C. VERIFIED CUSTOMER
Vehicle Make : Ford
I am so happy to have my car back, it was finished in 3 days and it is perfect, I love it!
1/23/2015
Billy M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great communications & workmanship very professional
1/22/2015
Rowena C. VERIFIED CUSTOMER
Vehicle Make : Honda
I am very happy with your service, and got my car back in almost brand-new look. I also appreciate the fact that it was washed and cleaned inside out. You couldn't tell that my car was in an accident two weeks before. Thank you so much to Maria, and the good-looking ladies at front desk for being very accommodating. Thank you to Gary White for his constant updates and attention, and to Gary's team, JOB WELL DONE! Another great thing about this is that I get a lifetime warranty, of course for as long as I own the car. Thank you again everyone! :)
1/21/2015
Mark W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Really enjoyed the experience. The speed in which the repairs were accomplished was impressive. Everyone was also very friendly. Thanks for a job well done!
1/21/2015
Colton D. VERIFIED CUSTOMER
Vehicle Make : Chrysler
This was the first time I have ever handled an automobile accident by myself. So I had no idea where to send my car because I am new to Texas. I couldn't be happier my car was sent to The Body Shop in Prosper, TX. Brian was very professional and there at all times to answer any questions or concerns I had during the process. After they received my car I was quoted to have my car back in two weeks, and they held true to their promise! I am completely satisfied with my experience and would most certainly recommend this body shop to anyone!
1/19/2015
Patsy M. VERIFIED CUSTOMER
Vehicle Make : Honda
Love my car. They did a great job. Worked hard on keeping me in formed and tried to make up for it if time frame did not work .good job, great work, very nice people. I would recommend them
1/19/2015
Kory L. VERIFIED CUSTOMER
Vehicle Make : Ford
After I picked my car up, I began experiencing issues with the rear lights on my car and the blinkers. I'm having it checked out though on Monday.
1/19/2015
Beth L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I liked the way I was called to update me on the status of my car instead of me wondering what was going on and I was given a new bumper. Also, the car was very clean when I picked it up. I was extrememly satisfied and I would use you again although I hope that I do not need to.
1/18/2015
Ursula O. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was a pleasure doing business with,you my car looks great hope it's as good underneath.thank again
1/16/2015
Ara M. VERIFIED CUSTOMER
Vehicle Make : Honda
Complit unreasonable job is done reparing the car. Absolutely not satisfied.
1/15/2015
Barbara A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Car looks great. Easy to drop rental at the shop and drive off in my car.
1/15/2015
Stephen W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
great service and staff, at this point the workmanship is great.
1/10/2015
Anita D. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly and helpful staff. Love the photo updates. The car looks fantastic.
1/10/2015