I was told to come pick up my car and when I got there, it was not ready. It's a 35 minute drive. So I just had to take it home unfinished.
4/11/2015
Sharon T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent communication throughout and you finished 2 days ahead of schedule. Thanks!
4/10/2015
Patrick E. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car was returned with a chip in the paint on the drivers side door. And it was covered with touch up paint. I have never put touch up paint on my car. This was very disappointing and I am very dissatisfied.
4/7/2015
Marcus P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding
4/4/2015
Randall A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I truly appreciate the help and assistance I received from Michael Weiss and Gary White. They made sure I was thoroughly taken care of.
3/30/2015
Kenny G. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was perfect
3/28/2015
Peter M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I was very happy with the body shops work !!! they took exceptional care of my infinity and I was really happy when I got it back today!! I want to thank everyone who helped fix my car and take care of it soo well. Also I had left many of my personal items in the car when it was damaged and they were all neatly in my back seat when I got the car back (valuable items not junk) and that also shows they have integrity I would recommend anyone to them they are trustworthy and honest people. Thank y'all soo much I am 100% satisfied
3/28/2015
Mike M. VERIFIED CUSTOMER
Vehicle Make : Jeep
TBS was recommend by Frisco Jeep to me. I came in to have a new hood put on my jeep because it had slight hail damage. The hood looked great under your lights in the shop, but when I got home in the sunlight, I noticed a dent in the hood. I spoke with Brian last night and he wants me to come in and have his hail/dent guy look at it. I will not my be fully satisfied until this issue is corrected. I expect you work to be perfect.
Mike M
3/28/2015
Lamar W. VERIFIED CUSTOMER
Vehicle Make : Fiat
Very happy with services and responsiveness. It was clear that 100% customer satisfaction was the most important thing. Treated with concern and respect each time I called.
3/27/2015
Patricia S. VERIFIED CUSTOMER
Vehicle Make : Toyota
professionalism start to finish
3/26/2015
Susan S. VERIFIED CUSTOMER
Vehicle Make : Toyota
everything was fabulous! the rear bumper still needs to be what a bird in the marks down the back door on the right side of the car which you all didn't know about everything else was wonderful thank you so much
3/26/2015
William T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The daily updates with photos were great. All the staff members I spoke to were extremely pleasant and professional. I will recommend The Body Shop to my friends and family who need repair services.
3/26/2015
Tina W. VERIFIED CUSTOMER
Vehicle Make : Dodge
The Body Shop II is awesome. You guys did a awesome job with my car. I totally liked how you kept me informed on the status of my car through text messages, that was super nice. Also like how you provided a day of completion and you were right. I will be recommending your services to family and friends. Thanks guys for everything!!!
3/23/2015
Patricia L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The Body Shop was really wonderful. They exceded what I thought would be the outcome. I cannot tell you enough about Gary. Perfect gentleman and very informative. He explained how the repair was done and seriously wanted me to be happy.
3/22/2015
Kim B. VERIFIED CUSTOMER
Vehicle Make : Honda
I like the updates I received and the fact that I could call and speak to Gary at anytime.
3/21/2015
Marino R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome job guys! It was beyond my expectation, I really appreciate the extra effort of cleaning the exterior and interior of my car... not mention the precise time of finishing the job!
Job well done!!!
Thank you very much.
3/21/2015
Matthew H. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Amazing customer service!!
I'm pretty certain this is THE most professional company I have EVER dealt with. ... completely blown away.
... and, of course, the work they did on my car is perfect. I can find absolutely nothing wrong.
3/21/2015
Adriana P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Brian at the Prosper, Tx location was incredibly helpful and my car was like brand new when I got it back. Excellent customer service. He constantly updated me and although no one ever wants a car accident, he definitely made the process smooth and easy! There needs to be more people like him! THANK YOU BRIAN!!!!
3/21/2015
Minal S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The right headlight had a chip and was not replaced after taking a whole week for the repair instead of the 3 days i was promised. Followup calls/voicemails to Michael's cellphone were not answered and not returned. Issue was reported when car was picked up on 3/16 and no responses were received until 3/20. I haf to call the front desk to have the phone transferred to him in order to speak with him and said the miss for the headlight was no big deal. I was expecting better customer service than what I received.
3/19/2015
Dara S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great job! Love the communication process between you and the customer. Will highly recommend.