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Real Reviews from VERIFIED CUSTOMERS
Wesley R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great Staff. Professional courteous kept me informed did an awesome job my Malibu looks brand new. I will recommend The Body Shop to others ! Great job working with GEICO. First class service !! Thank you
8/31/2016
Skye L. VERIFIED CUSTOMER
Vehicle Make : Honda
I've taken my car here twice now after major collisions, and they always do such an excellent job. The staff is always super friendly and helpful.
8/25/2016
Janet B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Mandy is a rock star and great asset to your company.
8/24/2016
Lisa M. VERIFIED CUSTOMER
Vehicle Make : Kia
Very nice staff.
8/20/2016
Laura G. VERIFIED CUSTOMER
Vehicle Make : Dodge
I appreciate all the help I had with my car and all the messages regarding the time of completion and what was being done. Thanks also to Gary for all his help and putting up with me popping in with all my questions. Everyone did a great job and it was all greatly appreciated.
8/19/2016
Lea Ann. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone that I dealt with from start to finish were very friendly and helpful. Thank you TBS, I will definitely refer my friends to your body shop.
8/15/2016
Robin T. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks great, like new again! I especially liked the daily text messages updating me on the status. Great job on my car and good customer service too !
8/11/2016
Mike F. VERIFIED CUSTOMER
Vehicle Make : Dodge
Steve was awesome on fixing my tailgate & his crew Thanks
8/10/2016
Loren B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Outstanding Service! Outstanding customer service! Always kept me updated on the progress. Car was delivered when promised. Thank you!
8/10/2016
Carrie E. VERIFIED CUSTOMER
Vehicle Make : Nissan
The team is great and I appreciate all of their help. Thank you
8/7/2016
Bill B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great firm to work with. Handled with care from the beginning and kept me updated daily.
8/2/2016
Greg B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Mandy and Randy were absolutely amazing!!!!!
7/31/2016
Chuck E. VERIFIED CUSTOMER
Vehicle Make : Honda
We were updated frequently.everone we talked to were extremely friendly.
7/30/2016
Robert S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional and courtesy from all. So far the results seem to be good. Thanks
7/30/2016
Sarah S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had the best experience with this company. My 4Runner was repaired perfectly and I've never dealt with a group of nicer people. Every single person i had any interaction with was exceptionally friendly, knowledgable and helpful. I've recommended this shop several times in the last couple of weeks to friends and family.
7/27/2016
Victoria D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car fitting and color do not line up, rattling when driving at highway speeds.
7/25/2016
Jocelyn I. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone I dealt with at The Body Shop was very friendly, knowledgeable and professional. They produced excellent work and demonstrated amazing customer service. I recommend them to anyone needing work on their vehicle.
7/22/2016
David K. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent quality and exceptional service - thank you!
7/21/2016
Giuliana S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service. Great communication. Friendly personal. Excellent job.
7/20/2016
James H. VERIFIED CUSTOMER
Vehicle Make : Dodge
When my car was picked up from Frisco Dodge, it over 3/4 of a tank of gas and no problems with the battery. The first attempt to return my vehicle failed because only half of the repair was done. This was after I drove up to the shop to deliver the check for the passenger side and discussed with one of the guys what needed to be done. During that initial conversation standing outside of the shop, we discussed in detail that both sides were to be repaired. I was told that it would take 7-10 days and that you didn't cut corners. 6 weeks later my car is finally finished and returned with less that a ****/4 tank of gas and a dead battery. I was informed that the battery was weak when the car got there. I hadn't had any issues with the battery at all. I had it replaced approx. 2.5 years ago and it was a 5 year battery. I was told that it wasn't the shops responsibility and being that I received a refund check, I should just go buy a new one. I was also informed that I should be grateful for the work that was done to the car and that it was offensive that I suggested that the shop replace the battery. This response to my questioning what happened with my battery was totally unexpected. I am shocked that the manager of your body shop feels that I should be grateful that he made sure that he did what he was paid to do. Well, almost did what he was paid to do. I found out when I went to the shop to inquire as to when I could pick the car up from the dealership that some of the parts were used. I was given the impression when the car was picked up at the dealership that all replacement parts would be new. I'm not happy with neither the outcome. the inconvenience that I experienced nor with the attitude I received when discussing the battery issue. I didn't bother to discuss the fact that 3/4 of a tank of gas had been used and your manager, out of the kindness of his heart put enough in to get it up to ****/4 a tank. I've always put mid-grade or super in the car. Not only did I have to buy a battery when the car was returned, but I also had to replace the plugs because of cheap gas. I will not be using your shop again nor will i recommend your shop to anyone. James H
7/19/2016