If someone wishes to contact me to further discuss my experience you can contact me at ****-****-xxxx. I was not pleased with the quality control inspection and the way I was treated overall. I didn't leave with confidence that my car was fixed correctly or that my money was well spent.
5/12/2016
Catherine C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very courteous and friendly staff as well as the convenience of having a rental car facility inside the shop! That made the transition of getting my car worked on so much easier! I will only use Sunbeam Autobodu from now on for any work on my cars
5/10/2016
Lorrie C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very happy with the service at the shop and quality of the repair, excellent. Best experience with an autobody shop I've had, hands down. Friendly, helpful people. Very impressive operation!
I am not happy that enterprise charged me for 7 days of additional insurance when I dropped my car of on a Tuesday at 7:30 am and picked it up on a Monday at 7:30 AM. That's 6 days, rep said that is how they calculate it but I don't accept that calculation. I will be calling enterprise customer service. Not happy about that.
5/9/2016
Glen M. VERIFIED CUSTOMER
Vehicle Make : Toyota
When we pickup our car, we noticed that the scratch prevention strips were left off of the trunk and bumper, when they were replaced. We knew they were on the work order because we saw the adjuster add them. I pointed this out and he said the would order and call us to bring the car back to install. This was 04/26 and we haven't heard anything yet. We are having a problem closing our trunk. We have to slam it sometimes several times before it latches. We were quoted 11 days to fix our car and it took a month and it still isn't done. We had a truck fixed there before and were very happy. We chose you because of our passed experience. We are trying to give you the benefit of the doubt but this time hasn't been pleasant.
5/4/2016
Patricia T. VERIFIED CUSTOMER
Vehicle Make : Subaru
First complete the repair correctly. You should be covering my additional expenses and inconvenience. The first time I came there, I was impressed. This time was completely different and I don't plan to ever return or recommend Sunbeam to anyone
4/30/2016
Lynda B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Perfect customer service and professionalism! Thank you!
4/30/2016
Steven P. VERIFIED CUSTOMER
Vehicle Make : Dodge
excellent service. the truck was not only fixed but was detailed inside and out! SUPERB!
4/29/2016
Steven S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for getting the haze off the headlights in addition to washing such a dirty car that I gave you! Super impressed!
4/28/2016
Sheri W. VERIFIED CUSTOMER
Vehicle Make : Ford
Great experience, thank you
4/28/2016
Lauren S. VERIFIED CUSTOMER
Vehicle Make : Kia
Wonderful Job! Car looks Amazing!
4/28/2016
Stephanie L. VERIFIED CUSTOMER
Vehicle Make : Scion
You guys did a great job! You went above and beyond. I love how my car looks. Thanks so much!
4/27/2016
Mary-anne B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
It took longer than advised but overall awesome job thank you
4/22/2016
Debbie H. VERIFIED CUSTOMER
Vehicle Make : Ford
Great Job! Employees are friendly and professional.
Couldn't be more pleased.
4/21/2016
Eva L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Perfect paint match. Can't tell it was in an accident
4/14/2016
Eliazib G. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Thank you for everything had a great experience with all of your staff
4/14/2016
Alison S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Vibration above 65 mph was never addressed and as I pulled away the hood light on my center console came on saying the hood was open. (It was closed). It seems no one test drove to confirm issues were addressed. I returned the vehicle with no further updates today and phone call not returned from my Geico rep.
4/14/2016
Ronald S. VERIFIED CUSTOMER
Vehicle Make : GMC
My overall experience was very good and found each of the employees I encountered to be quite helpful. The thing I found most satisfying about my experience was the young lady that went over the estimate with me when I picked up my vehicle. Her name is Marchelle and she was very professional and pleasant. Her customer service skills are top notch and she demonstrated the ability to provide excellent service and get the job done. Thank you.