Search
(520) 747-3647
Make Appointment
Contact Us
Real Reviews from VERIFIED CUSTOMERS
****S. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
We were very pleased with the work done on our 2006 Toyota 4-Runner. The staff was professional and competent in dealing with our situation. Thank you very much for all your help. Sincerely, Joy and Fred Shipman
5/15/2019
DARREL M. VERIFIED CUSTOMER
Vehicle Make : KIA
They did a great job thanks to the car back to your manufacture specs… Five stars!
5/14/2019
CECIL H. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Had work done before and was amazed at the quality of work! Hopefully I won't have to do this again. But will always take to Chapman if service is needed in the future.
4/25/2019
RANDALL P. VERIFIED CUSTOMER
Vehicle Make : JEEP
The staff was so nice and helpful to my situation. They were able to get my vehicle in right away and a rental car while it was being repaired. And when it was completed they did an awesome job with the repairs!
3/21/2019
BRANDON M. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Excellent customer service. Quick turn around. Quality work.
3/19/2019
PEGGY C. VERIFIED CUSTOMER
Vehicle Make : ACURA
Work was great, professional and looked great!
3/8/2019
Kevin F. VERIFIED CUSTOMER
Vehicle Make : Honda
Trevor was on top of each aspect of the project, keeping us informed of progress by text messages. Since completion, the messages have become somewhat robotic, out of date, and autorespondery, but your goal of customer satisfaction is commendable.
3/2/2019
RICHARD K. VERIFIED CUSTOMER
Vehicle Make : HONDA
Luis was a great help in getting us taken care of.
3/1/2019
Isabel G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service
2/15/2019
Patrice F. VERIFIED CUSTOMER
Vehicle Make : Honda
Trevor was very helpful and professional. He kept me updated on the status of my car throughout the time it took for the repair. He should be recognized as a valuable employee! Also, the young lady at the front desk was very nice and welcoming. Thanks!
2/7/2019
SCOTT G. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Thank you to luis for his assistance and professionalism
2/6/2019
Lucetta H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The initial mechanical repair that occurred immediately at time of collision impact, which I expressed verbally & in writing to Chapman Collision when I brought my car to them, was not fixed. Chapman Collision had my car 30 days. My rental allotment time is now used. I’m told to bring my car back Tues Feb 5 & at that time the mechanics will determine if it’s collision related. (It is. It worked perfectly -gas gauge & MFI range to empty- prior to collision). IF determined collision related it will be presented to my Ins. I paid my deductible. Once home I discovered the closing papers I was given were estimates. I didn’t receive an itemized invoice of repairs. Because everyone at Chapman Collision seemed genuine & helpful, I trusted them. I have alerted my insurance adjuster of these events.
2/2/2019
Michael O. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The whole process was smooth, professional and completed in a timely manner. Very satisfied!
2/1/2019
Ramon S. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank u much for repairing my Ford.you did a great job Your employees very friendly
2/1/2019
Mitzi S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very happy everyone was very nice and helpful thankyou
1/31/2019
Daniel L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Honest and superb workmanship
1/29/2019
Joseph L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was upset it took so long for Geico to approve the second claim. Very upsetting and frustrating. I am, however, happy with the collision center repairs SO FAR. Only drive it a little today. Will Have a better handle on that after driving it a week. Thanks Jesse for you coordination and responsiveness. Very professional and very appreciated. Any problems I will call.
1/27/2019
Joseph K. VERIFIED CUSTOMER
Vehicle Make : Toyota
You were awesome!
1/26/2019
John F. VERIFIED CUSTOMER
Vehicle Make : Acura
Great job on keeping us advised on status of the work.
1/26/2019
Sandra W. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Everyone was very helpful. My car was finished on time and a great job was done. Thank you!
1/24/2019