On time, great work. Kept me informed the whole way through.
4/19/2017
Beverly D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Nice professional job.
4/19/2017
Heather W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The staff was helpful and friendly. My car was done ahead of schedule and looks great.
4/19/2017
William B. VERIFIED CUSTOMER
Vehicle Make : Ford
The fender is not align to the bumper. Right side fog light & turn signal not functional
4/18/2017
Janet K. VERIFIED CUSTOMER
Vehicle Make : Nissan
They were very good. N pleased wth the repairs.
4/13/2017
Mark P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I am glad to have my car back and the damage area looks nice but I have beige interior and am upset that whoever worked on my vehicle was not considerate and put dirty black fingerprints on my roof liner and the upper frame piece on the drivers side around window. I'm very careful that these areas are clean now they are disgusting. Extremely upset.
4/13/2017
Rhianna S. VERIFIED CUSTOMER
Vehicle Make : GMC
An amazing team that worked together to take care of business. I was very impressed with the quality customer service I was given. Would highly recommend you any day!!!! Thank you for everything!!!!
4/13/2017
Carol H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you made the whole crazy thing not so crazy. I am very happy with the service and job done on my car.
4/12/2017
Edward S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent Service all around
4/12/2017
Jeffrey W. VERIFIED CUSTOMER
Vehicle Make : Honda
The repairs were quick, no hassle, took care to explain what was going to happen, and it did. Thoroughly coordinated through the insurance company and the convenience of the rental car company co-located with the repair facility was a real plus, and made everything so easy. Thanks, Brian, good job.
4/8/2017
Cherise S. VERIFIED CUSTOMER
Vehicle Make : Kia
I was really happy with the way my car looked. It was even washed, tires and rims clean. Staff was awesome and accommodating. I actually got my car back early which was on Monday so that was even better. Awesome job and I highly recommend!
4/6/2017
Luis Y. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks great. Brian was very pleasant and professional. After a devastating accident I got nothing but the best service. Thank you.
4/4/2017
Tyler T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very good experience vehicle turned out as expected
4/3/2017
Marie R. VERIFIED CUSTOMER
Vehicle Make : Kia
After I had my car back I thought something was different about the replacement bumper. After bringing the car in and talking with the representative, I concluded the right bumper had been installed and thanked the rep for taking the time to hear my concern and want to make things right if I wasn't satisfied.
4/1/2017
Mahashray S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You guys were very communicative and helpful.
I really appreciate the thorough job you did replacing my bumper and even getting it done early.
I'll make sure to recommend you to people!
4/1/2017
Josefa C. VERIFIED CUSTOMER
Vehicle Make : Acura
You did a great job on my car. I got my car three days before the car was going to be done.
3/30/2017
Maxie A. VERIFIED CUSTOMER
Vehicle Make : Honda
The Collision staff was very professional. The repair estimate was reasonable and the work completed in the time frame quoted. Brian Galaz is a very good Honda respresentative.
3/28/2017
Frederica A. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was well managed and efficient. They took my car immediately and were able to get me in rental truck as soon as needed. They kept me informed of the progress and had my car ready on time. My car looks perfect. Thank you.
3/28/2017
Ramona Vilson. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was very impressed by the way I received updated emails of what was happening each day, great way of keeping me informed, Johnny was extremely nice. Loved their customer service
3/23/2017
Glenna H. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car was rear ended and the insurance suggested that I bring my car to Chapman's for repair. From the moment I entered the business, I was helped by persons who know their business and how to work efficiently. I was told what repairs would be completed on my car and asked if I had questions. I appreciated their professional manner and the time they spent with me. When I picked up my car after the repairs were completed, Jesse again thoroughly explained and showed the repairs to me. My experience with the Chapman group was very pleasant and I wish to thank them.