The car is now 2 different colors. I have contacted the insurance companies to let them handle it! The replacement door is bent. Paint has puddled and dried at the bottom of both doors.
The staff was excellent, but level of work is totally unacceptable.
12/24/2013
Stella W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
AWESOME!! You all informed me every step of the way and the car was ready on the day or the day before you all said it was going to be ready job well well done!! I would recommend my friends and family!! to your shop
12/19/2013
Julia A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nice staff good work will recommend
12/14/2013
Amanda C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very kind, courteous staff. Everyone that I came into contact with treated me as if I was their number **** priority. The daily progress texts/calls were helpful to keeping me informed every step of the way. Thank you for such great service! It was a pleasure doing business with you!
11/20/2013
Sean R. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
My car was declared a total loss. I'd have been much happier if it had been repaired.
11/18/2013
Yonas N. VERIFIED CUSTOMER
Vehicle Make : Honda
It was a great work and customer service from the minute I walked in. Especially Joe was amazing. Overall I am very happy with the work done
Yonas
11/13/2013
Jay L. VERIFIED CUSTOMER
Vehicle Make : Jaguar
friendly service, really appreciated buffing the scratches on the side of the car and the great car wash. also appreciated the lift to the east falls church metro. i hope ill never need the service again, but if i do, i know where im going to go! will def recommend your shop to anyone in need. thanks so much for the great service. it was very much appreciated!!!!
11/9/2013
Shaundra O. VERIFIED CUSTOMER
Vehicle Make : Mercury
Vickie & Dennis were the absolute BEST!!! Great customer service and genuinely nice people! I will be referring people for repairs!
11/8/2013
Jason H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awesome as always! You guys got it done a full day early, unbelievable, thanks again.
11/2/2013
Summer And. VERIFIED CUSTOMER
Vehicle Make : Dodge
We are always pleased with Rosslyn and will continue to use them for all of our car body repair needs.
10/30/2013
Andrea A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was very pleasant and professional.
10/23/2013
Michael J. VERIFIED CUSTOMER
Vehicle Make : Honda
Very efficient operation with courteous staff. Thanks!
10/17/2013
Bill S. VERIFIED CUSTOMER
Vehicle Make : Volvo
From start to finish this has been a great experience. From the pleasant receptionist to the knowledgable estimate to picking up the finished product. All good.
10/15/2013
Michael S. VERIFIED CUSTOMER
Vehicle Make : BMW
The staff was pleasant and very helpful. The entire experience was above expectations. Thank you.
10/12/2013
Sahla A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service very polite and did a wonderful job.
9/27/2013
Cora P. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys were awesome, thank you!! Super courteous on the phone, at first appointment, and with updates. Then you did a beautiful job, super quickly, even cleaned my car and picked up the pennies on the floor!? Would recommend you to anyone. Thanks again.
9/26/2013
Dennis K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Kris Burton and**** were extremely helpful! They listened carefully to my concerns, they made sure everything was restored to as close to original condition. Kris was in contact whenever I needed to speak to him. The updates were outstanding. They took my concerns seriously and I felt that they had my concerns as their concerns. It was an excellent experience to deal with them. I must not forget Vicki, who was a pleasure to talk with all the time. I would give them an A-One rating and recommend them to anyone!
9/20/2013
Andrew M. VERIFIED CUSTOMER
Vehicle Make : Suzuki
Everyone was professional and courteous. My experience was top notch. I will recommend them to anyone needing body work. They did great work in a timely manner. 5 stars across the board!!
9/18/2013
Carolyn W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone there was amazing!!! I didnt get the mans name but he was an African american male he drove me to the rental car spot to get my car and was extremely nice..he knew I was having a rough day with my insurance company and he made me feel relaxed when I came back for my car he remembered me and once again went above and beyond for me if anyone knows this man please tell him I said thank you also the manager went above and beyond for me thank you all very much!!! I hope I dont have another accident but if so I will be bringing my Nissan sentra back to you all!!