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Real Reviews from VERIFIED CUSTOMERS
Jodi M. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Justin was amazing! He kept me informed me about my car. His customer service was beyond excellent. The receptionist that was there when I dropped my car off was also very friendly and helpful!
2/17/2017
Jeff C. VERIFIED CUSTOMER
Vehicle Make : Porsche
All my cars and my referrals goto penske. For quality and excellent customer service. Thanks for all you do!
1/28/2017
Jeffrey S. VERIFIED CUSTOMER
Vehicle Make : BMW
Repairs completed in rapid fashion--less than two weeks. Car looks brand new. Justin Pollard did a great job keeping me updated on the process.
1/18/2017
Chris Z. VERIFIED CUSTOMER
Vehicle Make : Audi
Robert was very helpful.
12/7/2016
Maddie K. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Justin & team were fantastic!! Excellent work, good communication, friendly. I wouldn't go anywhere else!
12/1/2016
Roseanne D. VERIFIED CUSTOMER
Vehicle Make : BMW
Fabulous and very uncomplicated experience! Great to have them working on our car. Very satisfied
11/29/2016
Britni R. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Justin was wonderful to work with. He has an extremely high level of professionalism and knowledge. He kept us well informed of the status of our vehicle. I appreciated the continuity of his thorough communication. During the entire experience I knew our vehicle was in good hands. I will gladly recommend Penske and Justin. Our vehicle exceeded our expectations! It is evident why Land Rover Scottsdale referred us to your establishment. Thank you for work expertly executed. -Britni R
11/12/2016
Robert P. VERIFIED CUSTOMER
Vehicle Make : GMC
Justin Pollard and Michele Bobersky were a pleasure to work with on this "project". They kept me informed throughout the process and answered all my questions in a timely manner. They are both great assets to the Penske Team! Thank you!!! RWP
11/4/2016
Margaret R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Justin was great! It was helpful to have texts on the pro progress of repairs!
10/18/2016
Deborah O. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Justin was very good with his communication and help.
10/8/2016
Helen O. VERIFIED CUSTOMER
Vehicle Make : Lexus
Michelle was awesome. Excellent customer service!!!
10/6/2016
Janet M. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Jason Lee was very professional and updated me with the status of my vehicle. The repair job was perfect. Thank you, Janet M
4/28/2015
Julie K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Justin was a great help and I as a handicap person really appreciated it!! My husband is getting ready to maybe get our truck fixed by you as well because of your great work and great attitudes
4/21/2015
Julie K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Justin was very nice to work with. The car was done when they told me it would be. Everyone was polite and made the experience very positive.
4/17/2015
Gary H. VERIFIED CUSTOMER
Vehicle Make : Toyota
So happy that I chose Penske! Great customer service and got my car repaired two weeks earlier than quoted. I would definitely recommend.
3/30/2015
Dave J. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Exceptional service from Jason Lee and repair is perfect!
3/28/2015
John K. VERIFIED CUSTOMER
Vehicle Make : Audi
Work was completed on time and the car looks FANTASTIC!!! Communication during the process was good.
3/28/2015
Soojin M. VERIFIED CUSTOMER
Vehicle Make : Lexus
The car was done earlier than expected which was a great surprise. Jason and everyone was great from arranging the rental car to taking care of things with the insurance company. The car looked great and for the most part cleaner than before I left it. However, I did notice a few smudges on the seat and on the trim by the door. They rubbed off easily so not that big of a problem at all and overall very happy with the whole experience.
3/24/2015
May S. VERIFIED CUSTOMER
Vehicle Make : BMW
My service advisor was professional and informative. Good job!
3/5/2015
Chris W. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Thorough, congenial & willing to go the extra mile.
1/9/2015