Not satisfied at all. Work was not done completely when they called me to come pick it up. When it was inspected we found painting that was not completed and buffed properly making my car look 3 different colors. Had my husband not gone to inspect first It makes me wonder if the mechanics were going to take advantage of me as a female and hope I didn't recognize shoddy workmanship. They repainted my car again and some of the errors were corrected but not 100%. Now worried I may find other issues since they didn't offer for me to test drive it first. Very disappointed!
3/17/2017
Marshar R. VERIFIED CUSTOMER
Vehicle Make : Honda
I'm so happy with the results my Honda Pilot looks like new.
Very professional staff had my vehicle one week earlier than was promised.
Thank you very much John and ft lee auto body
3/16/2017
Linda K. VERIFIED CUSTOMER
Vehicle Make : Toyota
**** did some extra touch up that I greatly appreciated.
3/10/2017
Holly O. VERIFIED CUSTOMER
Vehicle Make : Toyota
**** was great. Explained everything to me clearly. Very nice work done on the car. It looks great.
3/7/2017
Robert B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car looked like it came out of the show room my son thought u guys put new rims on the anyway hats off to fortlee auto body for a job well done!!!
3/2/2017
Dennis G. VERIFIED CUSTOMER
Vehicle Make : Jeep
I was treated with the utmost respect. I would proudly recommend Fort Lee Road Auto Body with complete confidence.
3/1/2017
Paul S. VERIFIED CUSTOMER
Vehicle Make : Subaru
John and **** were outstanding in their professionalism and expertise.
2/24/2017
Lucielle M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I believe his name was John, but he was great from the first day I walked in to this place! I'm glad this is the place I ended up going to for my insurance claim, and they all did an awesome in making my car look brand new again. Very smooth process, answered all my questions and concerns. I will definitely come back for any other issue I encounter and most likely recommend this place to family/friends. Thank you so much!!!!
2/21/2017
Andrew K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Did really good work on my vehicle over a good amount of time. Second time I brought my vehicle to them for body work, and both times it went well with complete ease in dealing with insurance and scheduling. Since both times were not serious damages, rental vehicles only required for only **** or 2 days, and shuttles to and from Enterprise Rent-a-Car is very easy and convenient. And repair work made it good as new. And even washed vehicles after repair work, which is a great addition.
2/20/2017
Jack W. VERIFIED CUSTOMER
Vehicle Make : Audi
Excellent customer service and work was done in a professional and timely manner.
2/18/2017
Kiyoshi N. VERIFIED CUSTOMER
Vehicle Make : Volvo
It was informative throughout the process and I like it.
2/17/2017
Frank C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I just picked up the car a couple of hours ago but the car looks good so, so far so good. The people there are professional and a pleasure to deal with. The only criticism is that it did take longer than expected to complete the repairs but some of the delays really were out of your control. I would definitely recommend your shop.
2/15/2017
Alfy J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The staff at Fort Lee were great and very professional
Especially **** thanks for a great job!!
2/11/2017
Mario F. VERIFIED CUSTOMER
Vehicle Make : Honda
John was very helpful--he kept me on the loop and Informed me on what was going on. My car looks brand new.
2/8/2017
Charles B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent, clean work. Thank you!!
2/8/2017
Keun L. VERIFIED CUSTOMER
Vehicle Make : BMW
The process from the beginning to the end was done professionally and with courtesy. Thank you so much for this reliable and pleasant experience.
1/30/2017
Elizabeth D. VERIFIED CUSTOMER
Vehicle Make : Honda
This is a top notch shop! Great service. My car looks better than ever! Thank you so much!
1/21/2017
Ruth S. VERIFIED CUSTOMER
Vehicle Make : Lexus
They are efficient, polite, and punctual. Excellent customer support.
Work on my car was excellent.
1/19/2017
Linda R. VERIFIED CUSTOMER
Vehicle Make : Ford
I was treated with professionalism and courtesy throughout the entire process. The car looks just like new and no unnecessary hassles were encountered. John and the entire staff at Fort Lee Road Auto Body should be commended. While I hope I never need their service again I wouldn't hesitate one second if I did!!
1/14/2017
Kathleen M. VERIFIED CUSTOMER
Vehicle Make : Honda
They did a nice job. I am happy with the service. They kept me informed with the repairs and timeline.