I was happy Brian explained in detail the steps to repaint my vehicle and preventive measures used to keep the minimal rust damage from coming back. He also to give me a status update when the vehicle was in the shop and called me when it was ready to be picked up. Very knowledgeable and good customer service.
2/18/2015
Kay S. VERIFIED CUSTOMER
Vehicle Make : Buick
I got my car earlier than I thought I would and Brian and the team he had working on my car did an excellent job plus I got a car wash also. Brian gave me excellent customer service and answered all my questions. I would not change anything , they are all doing an excellent job. I would recommend them to my family and friends .
2/17/2015
Mark W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very quick and did a great job!
2/13/2015
Molly M. VERIFIED CUSTOMER
Vehicle Make : Ford
Amazing service! Right off the bat Ken made me feel like I made the right choice by choosing collision center. Let alone he got my claim number before my insurance did so I could get a rental! I liked getting all the updates about my car and it looks great and drives perfect! Beyond satisfied!
2/12/2015
Evangeline P. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff was great. The service was excellent and my car was done in a few days. Thanks
2/7/2015
**** W. VERIFIED CUSTOMER
Vehicle Make : Dodge
You guys did a great job keeping me up to date on the process of my truck in the repair process
1/30/2015
Larry S. VERIFIED CUSTOMER
Vehicle Make : GMC
Was a great experience . The people were friendly and helpful job was well done . Thank you Tesa
1/28/2015
Todd C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent work. Excellent service. Truck immaculate when picked up.
1/1/2015
Trevor S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Amazing repair facility!
12/30/2014
Justin &. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for taking care of us! Friendly staff willing to do a great job and do what's right! Thank You!!
12/29/2014
Vona F. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
No worries of things being done professionally. Thank you
12/28/2014
Sarah E. VERIFIED CUSTOMER
Vehicle Make : Honda
Need to communicate with your customers. I called the day my car was suppose to be done to find out it it would be mid-week the following week. Called again to find out it wouldn't be ready then either. Need to keep customers informed.
12/23/2014
Charles L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
We appreciate your prompt, courteous, professional & exceptional service--the best we have experienced in the 11 years we have lived in Rapid City. Truly a job well done.
Alice & Charles L
12/21/2014
Dustin N. VERIFIED CUSTOMER
Vehicle Make : Dodge
The repairs were never made due to my time, but the parts were ordered , so I now have to pay the cost of restocking , witch I never agreed to. The man who covered everything told me to let him no when I had the time , I never let him no , nor did I tell him to order the parts I am paying for!!
12/13/2014
Chris C. VERIFIED CUSTOMER
Vehicle Make : Ford
I was happy with the repairs. They did a good job but finding sandpaper in my truck and all the paint dust that was collected in my vents, carpet, cup holders and seats not a big fan of that
12/6/2014
Rod A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I like the way you keep customers informed. I would recommend you you highly to anyone needing repairs
12/5/2014
Chris R. VERIFIED CUSTOMER
Vehicle Make : Dodge
We are completely happy with our car, you guys did such a fantastic job, you kept us informed of al the repairs and went above and beyond! Car looks great and we are recommending you to everyone and letting State Farm know to send all customers to you!
11/21/2014
Dana H. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff at collision center was very knowledgeable about hail repair. They helped me in the process to get my car back to the way it was before the storm. I am very thankful that I have eight experienced team on my side if it happens again. Would very much highly recommend this company.
11/19/2014
Ryan T. VERIFIED CUSTOMER
Vehicle Make : GMC
Fast,easy and friendly service from the whole staff. Highly recommend collision center. Special thanks to Brian and Dana for making my experience a great one.