****. No commitment on delivery
2. Every time I need to call for status they never return back
3. Paint matching is not done properly
4. They took a day extra than committed
5. Car is not clean inside
5/1/2014
Jason A. VERIFIED CUSTOMER
Vehicle Make : Honda
My ticket wasn't opened in the system so I had to wait the morning I dropped my car off for one to be created and was late for work as a result. It would have been nice to be able to drop the car off the night before but there was no key drop and the gate was closed.
4/30/2014
Gerald G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very fast service and extremely courteous staff.
4/29/2014
Christopher &. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job.
4/26/2014
Brandon F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am coming back tomorrow and I hope they can fix everything before I go out of town.
4/23/2014
Jamie A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Did great job and turnaround time was wonderful
4/16/2014
Bill P. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Good job
4/15/2014
****M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Took a week longer then they said, have grease stains on my head liner, grease stains on the material in my door, door handle covered wth grease, they stole all the change out of my car but 3 pennies, and went through my center console cause everything was a mess.
4/10/2014
William P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was courteous and very straightforward in answering questions. Clayton was very accommodating and a joy to work with. The quality of the work was excellent.
4/9/2014
Fatima B. VERIFIED CUSTOMER
Vehicle Make : Mazda
I had a wonderful experience with you guys. Everything was super easy...Thank you for fixing my car!!
4/4/2014
Bister.nancy Bister. VERIFIED CUSTOMER
Vehicle Make : Dodge
They did a great job!
4/2/2014
Alan D. VERIFIED CUSTOMER
Vehicle Make : Jeep
I heard a person come in the office argueIng with an office manager about time demands and differences on small jobs vs big jobs. First thing that told me is: there's passion here, as he wanted to do a good job. Second - the guy at the desk in the back handled the conversation superbly- he listened, didn't escalate or get back at the shop guys grill. ( no pun intended!) and was empathetic. It should be on an instructional video on how to be a great boss. Also, Aaron was professional and a gentleman - a solid representative for McCarthy. Finally - the work done is first class- perfect. Those guys in the shop are artists....no other way to say it; I'm beyond impressed. Great job everyone!!
3/28/2014
Debbie R. VERIFIED CUSTOMER
Vehicle Make : Saturn
I think the people that work there must enjoy their jobs. Aaron Cook was my rep but all the guys at the body shop were very professional and fun to talk to and helpful. Thank you for making something Unfortunate painless.
3/21/2014
Kim B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quality work completed on schedule with great customer service too! Thanks again.
3/15/2014
Randall S. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you for your courtesy, and professionalism.
3/8/2014
Ritu A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service was very friendly, professional and punctual. I was really impressed with how smooth and easy the experience was!
2/25/2014
Orr.jean A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent work.
Daily updates are great.
Thanks again.
Joe Orr
2/21/2014
Elizabeth M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Good job
2/21/2014
Tedrick H. VERIFIED CUSTOMER
Vehicle Make : Ford
Byron is great. Thanks for great service!
2/15/2014
Joshua B. VERIFIED CUSTOMER
Vehicle Make : Audi
Amazing job, my car looks brand new! Very pleased with the quality of work and customer service I received.
Thank you