Inside of the vehicle was very dusty, the trim was dirty and so was the upholstery on the seats. Masking tape residue on rear lights and rear panel. Quite a bit of small pieces of plastic and other left overs from repair in the trunk. Couple of plastic pieces around the trunk's locking loop were not replaced even though they were damaged.
10/20/2016
Cecil M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you very much. We are so glad to get the car back after more than two months. You did an excellent job. Our only complaint is it took so long, but I know you have been very busy .
10/11/2016
Stacy M. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was great but the only thing that would have made it better is if the car was vacuumed and cleaned inside. It was much dirtier than how I left it. Other places I have used cleaned out my car and I was expecting that also. Otherwise, I was happy with everything.
10/6/2016
Carol M. VERIFIED CUSTOMER
Vehicle Make : Toyota
We had a great experience, car looks good and was done sooner than expected. Very friendly service people.
9/15/2016
Frank H. VERIFIED CUSTOMER
Vehicle Make : Volvo
Love the service, definitely a 10
8/26/2016
James R. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Your staff was very friendly, professional and knew their stuff.
8/22/2016
Ester Y. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am a very picky customer and I have to say that I find no fault at McCarthy Chevrolet. Job well done guys and thank you very much!!!
8/20/2016
Kay F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great communication with Asron. They were timely and the car looks great!
8/19/2016
Derrick P. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Professional service from top to bottom!!!!
8/12/2016
Cheree T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They were awesome and deserve a raise all the hard work was very much appreciated by chere Tyner!!????
8/7/2016
Anita A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Even though my car was a total loss Byron was awesome and kept me informed.
8/5/2016
Henry L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
In the future you may want to consider offering a car detail, as an option. When I get my car back after a week, I would like to drive away with a fresh smelling repaired vehicle
7/29/2016
The Tjx. VERIFIED CUSTOMER
Vehicle Make : Ford
Aaron was fantastic! Really, everyone treated me really well! Your customer service is world class.
7/22/2016
Sean E. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I was very pleased on the level of service and updates.
7/17/2016
Robert S. VERIFIED CUSTOMER
Vehicle Make : Honda
Car looks great!!!
7/12/2016
Jill C. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent work completed on time--actually a little early!! Great job!!????
7/11/2016
Kristen L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Communication was fantastic. The men I spoke with were honest and worked in a timely fashion to repair my vehicle. My car was ready when promised and was spotless upon pick up. We were very impressed with how well we were taken care of. Thank you!
7/10/2016
Leonard T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Your personal didn't realize that my truck was a stick shift when he went to move it and then left my hood open after checking the battery. The repair to my truck tailgate was not properly estimated as the technician didn't notice that the hinge also needed to be repaired.
6/30/2016
Kelley A. VERIFIED CUSTOMER
Vehicle Make : Kia
Job well done.
6/30/2016
Shane P. VERIFIED CUSTOMER
Vehicle Make : Ford
Although it took two weeks to replace the bumper, the job was well done.