Happy with the prompt, efficient service and how easy it was to get a rental car, etc. There was a bit of a rush at the end as the car was ready earlier than we expected, probably due the other party’s insurance company, but we were able to work it out and we are happy to,have our own car back. Staff friendly and helpful.
Thank you,
Mary B
3/2/2018
Kimberly S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Job was done on the car much sooner than what we thought so that was a nice surprise ! Work was done very well ! Car was swept out and cleaned when we picked it up ????????
2/28/2018
Robert J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Krista was awesome to work with, she offered to get my car right in the day of the appointment and a rental car from Enterprise. I had to wait a week before starting repairs but when I was ready the team did a great job,from communicating with me and my insurance company to make the repair process hassle-free. They kept me updated during the process and informed me when the job was finished ( 2days earlier than estimated)
2/23/2018
Deborah R. VERIFIED CUSTOMER
Vehicle Make : Ford
USAA gas always given me good direction and they did it again.
2/17/2018
Andrea H. VERIFIED CUSTOMER
Vehicle Make : Honda
Best experience I’ve ever had dealing with body shops. The turn key process working with the rental and the updates sent made it completely worry free. Great job!!
1/25/2018
Jennifer A. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Seamless process. Thank you.
1/10/2018
Kimberly B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm very grateful for the communication about progress! And that you stuck to the estimated date and completed the work only a couple hours before you projected. (Finishing a day early would have made things hard.) I also very much appreciate the vacuuming on the floors of the car. (I'm a stay-at-home mom with two young kids; that doesn't get done very often.) Thank you very much for your service!
1/10/2018
Andrew B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Quick repair. Excellent job. Very satisfactory experience.
10/31/2017
John L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
You guys were wonderful. I got my car back in a timely manner and it was so clean! Inside and out. Thank you
10/21/2017
James E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Repairs look great. Was nice getting the car back completely cleaned. Liked getting the updates throughout the process
10/20/2017
Dean F. VERIFIED CUSTOMER
Vehicle Make : Ford
Good communication!
9/9/2017
Janet C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I have been to other shops. Schaefer is the only place I will go to now. Unfortunately this has been the 3rd time. Everything is GREAT!!!
4/24/2017
**** M. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was delt with! When I had a concern, it was taken care of immediately! I can't say enough good things about Schaefer Autobody! The office staff and the shop staff worked beautifully together and it was obvious that the customer was their focus! Thank you! Thank you! Thank you! You are welcome to use my name with any of these surveys although I didn't sign the long one! Once again thank you for the excellent service!????Sincerely **** Mayes
4/2/2017
Kathryn V. VERIFIED CUSTOMER
Vehicle Make : Ford
From the first call, to the pick up of my vehicle, my experience was nothing short of amazing. Every person I had contact with was professional and courteous. I hope I never need to use an autobody shop again, but if I do, it will definitely be Schaefers.
2/17/2017
Maureen T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you for your great work and timely completion.
1/9/2017
Justin C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Will recommend u to others
11/18/2016
Eric N. VERIFIED CUSTOMER
Vehicle Make : Ford
Beautiful and drives well
11/4/2016
John P. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff was very courteous and professional and when we received our car back from the body shop it look brand new.
10/31/2016
Sharon B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very pleased as always with service received. I was curious about where the trunk leak was coming from & was unable to find out. However, I will send an email later this week to find out.
10/18/2016
Kourtney S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Poor directions, my door was not properly attached