Master Collision - Plymouth

The car was not ready on the day I was promised, but Roger's made it right by giving me a credit to my car rental from Enterprise. I really appreciate that the shop did this.

Consistently great service! Thanks again

Very friendly & professional staff. My car looks great!

Wonderful people to work with. They not only cared for my care but were concerned about me. They returned my car and it was beautiful

Shaun at Roger's did a great job in keeping me informed as to where my car was in the repair process, going through everything that needed to be done and working with Enterprise to make sure I had a rental ready when I got there. Great service with good quality, beautiful results. Would certainly recommend Roger's to anyone in need of repairs.

Thank you for a job well done!

Car looks great. Your shop is very professional and I would recommend your shop in the future.

Every one that we dealt with during this time that our Lexus was in your shop for repair, was very courteous and helpful with any questions and concerns we had. It was a good experience to have the updates and communications via e-mail. It gave us a sense of your expertise and knowledge and the end result was satisfaction. Thank you very much. Joyce A

You did a great job

Nice job!

The work done was just fine. It took longer than I was told. Luckily my husband was out of town for part of the time so I could use his vehicle. We are still waiting for a part from Infiniti so I am going to have to come back again to get the work finished.

My satisfaction was directly related to the professionalism,efficiency and humor of Greg at the Plymouth location and the "like new" appearance of the repair. Thank you!

Please thank them for the great work and especially for detailing the car. that was a very unexpected surprise. thanks so much

First of all I called the Friday before I was scheduled to bring my car in, only to find out there was nothing on record. Fortunately, I was told that my car could still get done. I brought it in on the scheduled date. (Monday) Friday afternoon I hadn't heard anything, adjuster had said approximately 4 days, so I called to see how it was going. I was told I would get a call back shortly. I was then told my car had gotten "lost" in the shuffle & hadn't even been started. I had arranged for my vacation for while my car was being repaired so that I would not have the stress & tension of driving an unfamiliar car during the winter. I was told that they would pay for a rental for me. The roads were bad, the rental would start sliding on the smallest patch of ice. I suffered severe tension headaches whenever I drove the rental. I lost sleep worrying about driving "someone else's" car on bad roads. I don't feel a rental was enough compensation. Plus I had to replace gas in the rental, & pay for the extra insurance, both things that I really couldn't afford before payday. I would not have had to put gas in my car before payday. I wasted a week of vacation at home without a vehicle for no reason, & suffered unnecessary stress & tension headaches because of this.