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Real Reviews from VERIFIED CUSTOMERS
Garrett H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fantastic quick work! Thanks guys!!!
4/9/2017
Alexis A. VERIFIED CUSTOMER
Vehicle Make : Subaru
Fantastic work! Great on time, thank you.
3/31/2017
Ronald P. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Really pleased with how great my vehicle looks! The attention to detail was impressive!
3/29/2017
Susan N. VERIFIED CUSTOMER
Vehicle Make : Ford
I do not wish to speak to anyone from your company. You made a very stressful time in my life so much more than it needed to be. As a single woman I am used to repair men trying to play me for stupid. You are in with the insurance companyand i fully believe you made my trunk worse. All for 600 in repairs. Hope whatever bonus you got was worth it. In the meantime I have water coming in my trunk. I asked you to check the unibody you lied twice and said you did. Then you lied about the alignment. Clear to the end. Hell you didnt even realize it wasn't on the bill. You had a guy go fir a ride with me in my car and he tried to convince me the alignment was fine. First of all body shops send out for alignments and you need a specialist to check the unibody. The paint is peeling and the masking job is terrible. My car makes a grinding sound on the freeway my fender is misaligned and the door trim is the old stuff. I belive a persons integrity is as good as their word. I am sad to say your company has been weighed measured and found lacking. I am now driving a depreciated unfinished car with a partial denial from the insurance company. Thanks to you. I will be contacting the Better Buisness Bureau as well as Gephardt. You should all be ashamed of yourselves. I have three small grandchildren with me 85% of the time. If i get in another wreck and my car crumbles due to your laziness. God help your soul. Someone will be fixing my trunk and you should donthe right thing and pay for it. As well as the alignment and unibody check that you lied about. Try taking some pride in your work as well as yourselves. Susan N
3/28/2017
Tim B. VERIFIED CUSTOMER
Vehicle Make : Kia
It took two weeks to get the car an appointment which I understand. It took 9 more days to get the car repaired and it looked awful the first time. I'm not sure how a new bumper doesn't line up properly. I'm also puzzled how the people who fixed this car could honestly look at their finished product and be 100% satisfied with their work.
3/17/2017
Brian C. VERIFIED CUSTOMER
Vehicle Make : Buick
Very thorough and nice to deal with. A!
3/6/2017
David S. VERIFIED CUSTOMER
Vehicle Make : Mazda
The person who is at the desk when you first have contacted with arrange auto body was really helpful Thanks
2/24/2017
Richard G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Entire staff was professional and knowledgeable. My representative was Aaron I chose text communication and it was very effective. Abra Auto Body did an excellent job on repairing my vehicle for my Hit and Run. They went over the top to ensure I had correct repairs to my entire vehicle. I commend Aaron for his professionalism and patience and I would recommend Abra to anyone that needs Quality Body Work performed on their vehicle. Respectfully, Richard Goodboe
2/18/2017
Jeanne P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I plan to bring my car back in the future for a separate repair from the one just completed.
2/17/2017
Wendy P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car repair took FOREVER. The estimate indicated that the repair would take 2 weeks. It took 6 weeks. It cost me a lot extra for the rental car. Then when I got my car back, it had a flat tire on the side of the repair. I didn't realize it was flat until it would have been a major pain to try and turn around and bring it back because of the intersection and location of shop. I ended up just going to the gas station and putting air in the tires but this is not something that I should have had to even worry about being an issue.
2/9/2017
Leanne H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Abra was one of the easiest parts of my insurance claimed accident.
2/5/2017
Steve A. VERIFIED CUSTOMER
Vehicle Make : Ford
My truck looks new again did a fantastic job!
2/4/2017
Charles P. VERIFIED CUSTOMER
Vehicle Make : Ford
Would never ever go there again.
2/2/2017
Robert S. VERIFIED CUSTOMER
Vehicle Make : Audi
Receptionist acts like you are the only business in the world that is busy and that every other customer is more important than you and she can't be bothered with you... that is until the day you pick up your car and then when they ask for a survey to be completed she can't be nicer. 2nd time using this location and this was a completely different experience. I had to wait 5 weeks for my appointment to only be told they were too busy and it would be an additional 4 days before they could get to my vehicle because they were so busy. I did have to bring my vehicle back because they didn't fix it. I actually haven't received it yet - so I got the survey before I got my vehicle.
1/31/2017
John L. VERIFIED CUSTOMER
Vehicle Make : Kia
Our van stopped working literally the minute we drove off of Abra's parking lot after the repair was done. Abra will take no responsibility for the damage to our engine and we are left with a van that has a new fender but doesn't drive. I can't even begin to describe my unhappiness with what has happened.
1/30/2017
Marquetta B. VERIFIED CUSTOMER
Vehicle Make : Jeep
They was fast and reliable. I had up to date phone calls in regards to the status of my vehicle. The staff was very welcoming and answered any questions I had. I would definitely use them again in the future!!
1/28/2017
Alex N. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was awesome and super professional.
1/25/2017
Wendy R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Professional. Kept me in the loop through the entire process.
1/19/2017
Wynnie W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I will take your survey this week.
1/18/2017
John E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Was very surprised and disappointed it took 15 days and just found out the rubber pads in the interior front door handles are missing.
1/14/2017