Repairs did take a long time--one week longer than he originally estimated (3 weeks total) and no calls from staff for any updates. I had to call myself. Staff answering phones were really nice and helpful though and everyone I did speak with were also nice and helpful as well. GREAT job on the body work and detailing, thank you.
3/20/2016
Glenda M. VERIFIED CUSTOMER
Vehicle Make : Honda
Great experience. Have used them in the past and will continue to use them in the future. They did a great job !!
3/17/2016
Yvonne S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very happy with my experience and though I hope to never have to use your services again I will keep Heppners in mind and gladly recommend them to anyone who needs body work done in their vehicle.
2/26/2016
Brenda K. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was completely satisfied with Heppner's service. Great customer service, beautiful work, easy payment/rental work.
Thank you!
2/17/2016
Jeff R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The staff was a pleasure to work with the work was completed on time and results were very good. I would recommend Heppners to anyone!
2/15/2016
Mee P. VERIFIED CUSTOMER
Vehicle Make : Toyota
We live your repair shop , staff and we only use your shop for all our repair needs. We are very happy.
2/13/2016
Robert W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent customer service, the staff went above and beyond. I highly recommend them!
2/6/2016
Suzanne T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I left a voicemail for Bob as I picked my car up right before closing but the color doesn't match. I'm hopeful it can be resolved through the warranty.
10/15/2015
Darla S. VERIFIED CUSTOMER
Vehicle Make : Buick
Service was excellent and car looks great..thanks so much!
10/4/2015
Paul R. VERIFIED CUSTOMER
Vehicle Make : Ford
Scott was very accommodating and the work done was top notch. Thank you Heppners
8/15/2015
Kevin M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job. Completed on schedule. Unexpected interior detail work! However, the estimate on this simple job ended up being far lower than what was charged. 20 percent higher! I do not believe the end price was unfair, though I did not get other bids and I paid entirely out of pocket. It is the bad taste it leaves me with. Bait and switch. A sense of being screwed around with. Please work with your estimator to be more accurate. A fair price does not alienate buyers like me. Feeling "had" does.
8/7/2015
Stacy J. VERIFIED CUSTOMER
Vehicle Make : Dodge
The only complaint I had was when they said that they would call back they waited too long to call back.