I am satisfied with the level of customer service as always. For the first time the repair was noticeable due to paint not matching. However, here again the customer service and willingness to ensure I am completely satisfied is exceptional and the shops willingness to work with my schedule to correct the concern is unmatched compared to what I have experienced elsewhere. That is why I bring vehicles there when able.
2/11/2018
Sean C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great service and frequent up to date progression. Tony did a superb job and would definitely use you're services in the future. Don't get me wrong when when I say I would be happy never have to use this type of service again. Much appreciated Toni and body shop.
1/31/2018
Jennifer M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Gary kept me up to date on all repairs every step of the way and was always available to answer my questions.
1/24/2018
Jeanne R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job, thanks
1/22/2018
Douglas S. VERIFIED CUSTOMER
Vehicle Make : Jeep
As a retired body man I was totally please with the exceptional quality of the craftsmanship and attention to detail that was performed by the Heppner Team from the time of the estimate to project completion. Doug
12/22/2017
Michael D. VERIFIED CUSTOMER
Vehicle Make : Ford
EXCELLENT customer service all the way! Excellent communication and excellent work on both of our vehicles! Thank you to all who were involved. Merry Christmas!!!
12/14/2017
Karol A. VERIFIED CUSTOMER
Vehicle Make : Honda
Emails communicated to me when my car would be done. Staff were able to effectively answer my questions when I called in.
12/12/2017
Chad H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your customer service was amazing. Under promise and over deliver. The frequent updates were exactly what I needed and the prompt service to my vehicle was phenomenal. Thank you for being an amazing company and treating your customers like gold. We will be back!
11/15/2017
John B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Did an excellent job. The truck came back looking like the whole thing was polished. Very friendly service.
11/11/2017
Peggy S. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was extremely pleased from the moment i made the call to Heppners and walked in the door through the end of repairs and picking up my vehicle! Thank you for a great job, great service all the way around, greatly appreciated. And a bonus you cleaned my car, love it!!! I will recommend Heppners to everyone i can.
11/10/2017
Robin J. VERIFIED CUSTOMER
Vehicle Make : Jeep
They do excellent work.
11/10/2017
Lynsie O. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very helpful and polite. Great service!
11/9/2017
Tiffany B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car looks better than new! I loved getting updates on the progress of my car!
11/2/2017
M L. VERIFIED CUSTOMER
Vehicle Make : Dodge
I'm very happy with Heppners!!!
They went above and beyond in my opinion. They even cleaned the inside of my truck. Highly recommended.
10/31/2017
Doug M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Gary did a great job of keeping me posted on the progress as he deal with ARI. I asked the insurer for Heppner's because of prior work done for me.
10/27/2017
Randy F. VERIFIED CUSTOMER
Vehicle Make : Toyota
I seem to be a frequent flyer at your body shop. I had an estimate that was $200.00 less but I chose Heppners because I’ve always been completely satisfied with your work
10/19/2017
Tammy B. VERIFIED CUSTOMER
Vehicle Make : Ford
Great communication!
9/30/2017
Trish M. VERIFIED CUSTOMER
Vehicle Make : Ford
Well done.
9/12/2017
Don J. VERIFIED CUSTOMER
Vehicle Make : Mazda
Could not understand why it took so long to match the bumper to the car body.
Only complaint though. You guys did right by covering the excess cost of my having to use a rental car.
The work you did was just fine.