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Real Reviews from VERIFIED CUSTOMERS
William S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good work. Good communication.
3/20/2019
Ann S. VERIFIED CUSTOMER
Vehicle Make : Ford
I’ve always had the best experience when coming here! Unfortunate circumstances in regards to my car, but the best service. They do fabulous work and I highly recommended them! Ann S
2/26/2019
Sarah B. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for making my vehicle feel new inside and out. It was an unexpected surprise to have the inside so much cleaner than when I had dropped it off.
2/2/2019
Jeffrey E. VERIFIED CUSTOMER
Vehicle Make : Dodge
Nice work and I appreciate the communication
1/31/2019
Nancy H. VERIFIED CUSTOMER
Vehicle Make : BMW
Nice job! Love the text option for updates and partial coverage for the rental.
1/28/2019
Susan M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fast and helpful. Repeat customer, I tell everyone to go there
1/25/2019
Ryan S. VERIFIED CUSTOMER
Vehicle Make : Honda
Customer service was great. However I think my door is still not sealed properly. I will be contacting to have the issue looked into.
1/18/2019
Barb C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very happy with the updates we were receiving throughout the repair. You would never know what the passenger side looked like after seeing the work they did.very professional.we would highly recommend them. Thank you Gary for keeping us in the loop. Barbara
1/18/2019
David F. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I greatly appreciated the updates. The car looks great. Thank you.
1/12/2019
David C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service made extremely convenient with text notifications. My rental car was ready on location when I arrived to drop my car off as well. All together an excellent experience with a quick turnaround. I will always use heppners in the future.
1/11/2019
Paul B. VERIFIED CUSTOMER
Vehicle Make : Ford
Way over promised and way under delivered Truck was given back to me with issues
12/22/2018
Gretchen T. VERIFIED CUSTOMER
Vehicle Make : Honda
Nice updates on the progress of my car - very appreciated. The detailing of the interior was fantastic! Car looks good and I'm glad that my ins. has you on their list of approved body shops. Makes me feel comfortable about the quality. Super professional staff! Thanks!
10/19/2018
Cwo ****. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was very impressed with the complete process ! Gary Glass led me through the complete process from the estimate to the final inspection and warranty information. Gary also kept me informed through the process with twice daily status updates. The workmanship and detailing were excellent and it was very evident that Heppner’s works extremely hard to be a high quality facility. Thank you ! Tom Fetsch ****-****-xxxx
10/12/2018
Mary A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car looks like brand new, great job.
10/6/2018
Terry C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Extremely pleased with the people I dealt with and the work that was performed on my car. Great Job!
10/5/2018
Kevin H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated the communication that Tony provided. The only thing I would change is the length of time it took to complete the work. Three weeks may have been normal for the work that needed to be done, but I didn't expect it to take this long. If three weeks is normal, then my expectations were wrong. I guess the only thing that may have helped me is if we had more clearly discussed (up front) how long the work would likely take. Not sure if what I am asking is even possible. Just wanted to share. In the end, I am happy with the work you did, and Tony was great at keeping me up to date.
9/29/2018
James C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thank you for getting the Jeep done so quickly! It looks brand new again. No offense, but we don't want to really see y'all again too soon! ???? Thanks again for the great job.
9/25/2018
David D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Highly satisfied customer.
9/22/2018
Kennith M. VERIFIED CUSTOMER
Vehicle Make : Subaru
I really apprecite the regular updates that gave me on the status of my car. The Hudson, WI location was great. Thanks. I know where my business go now. Thanks again. SMsgt Ken M.
9/1/2018
Stevens E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Had a great experience! (That said, I've already completed a detailed survey and left complimentary remarks. And while I've really appreciated all the followup, this is becoming a bit redundant.)
8/28/2018