The process was exceptionally efficient,
Being able to handle the insurance, repair and car rental in one location made the experience almost fun.
6/29/2018
Sylvia B. VERIFIED CUSTOMER
Vehicle Make : Honda
From the minute I sat down to talk to Michael Lawrence to when I drove my car off the premises I felt positively well taken care of. Everyone I interacted with was extremely professional. I thank you all for your service, well done!
6/23/2018
Altin S. VERIFIED CUSTOMER
Vehicle Make : GMC
Car craft team has to be more on point of telling clients when car will be ready for pick up , they postponed my pick up time 3 days , like me and other people make plans and that’s something that mess up citizens schedule, I understand that might be un predictions on a car being fixed but after a week that the car is on the shop they should give and be more specific on complete and pickup day , job wise they did in the car very good, thank you.
5/18/2018
Mary G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Repairs not fully completed and vehicle was dirty inside.
5/15/2018
Rosalind C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent Customer Service
5/15/2018
Lee H. VERIFIED CUSTOMER
Vehicle Make : Toyota
One other thing that when I pick up my car and found out that the HitchStep and the Hitch lock weren’t replaced ( both old one were destroyed after car accident) the guy who handles the transaction was noticed and agree that Car Kraft will reimburse me therefore I just ordered exactly the same one plus Hitch Lock from Amazon. The total will be $102.79 + $16.99 = $119.78 (I can provide Amazon’s
order as a proof) Thank you! And I really Happy that Car Kraft did a great job to my 4Runner)
Best Regards
Lee H
5/2/2018
Guillermo M. VERIFIED CUSTOMER
Vehicle Make : Honda
Good job was done
4/24/2018
Marc K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional and caring!
4/12/2018
Raphael U. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Different color paint where put in my bumper
4/4/2018
Angela M. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you so much my passenger side looks really good car Kraft Auto did a excellent job. Thank You Again
4/4/2018
Eliana T. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job excellent service :)
4/3/2018
Edith T. VERIFIED CUSTOMER
Vehicle Make : Honda
Good
4/3/2018
Sylvia A. VERIFIED CUSTOMER
Vehicle Make : Lexus
I have noting but compliments which is an unusual
state of affairs - rarely have I gone away from a service provider feeling completely satisfied with the service performed- well done! and thank you. My car looks brand new!
3/30/2018
Seung K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very good service ,all Crewe.
Thank you so much
3/22/2018
Lisa P. VERIFIED CUSTOMER
Vehicle Make : Jeep
They were very friendly and efficient.
3/19/2018
Victor C. VERIFIED CUSTOMER
Vehicle Make : Acura
Dustin gave me an unrealistic quote on additional repairs beyond what insurance was paying. He made me feel like I was being taken for a "ride". My car was returned dirty.
3/9/2018
Susie R. VERIFIED CUSTOMER
Vehicle Make : Honda
This was the most quality service oriented car repair facility I’ve ever experienced, it was immaculately clean inside and out, organized. Celery one was unbelievable helpful and courteous, a loaner was provided for me by an inside Enterprise associate. I left with the loaner and returned 3 days later to a perfect repair, my car cleaned inside and out, dropped the key off for the loaner and left on a matter of 15 minutes. CarKraft is amazing!! Highly recommended for all future car repair needs. A+++ Suzi Reynolds
3/8/2018
William L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great Job, very happy
3/6/2018
Geminiano P. VERIFIED CUSTOMER
Vehicle Make : Honda
The process was quick, precise and easy.
Staff from the time we step in was very courteous, helpful, professional
, knowledgeable. Thank you.