My husband noticed that there are 2 pencil point nicks on the hood
And also very light scratches all over the
hood.
Barbara D
11/9/2016
Rachel H. VERIFIED CUSTOMER
Vehicle Make : Subaru
I worked with Mike at Scotts Auto collision. He was very professional and the communication was fantastic. Definitely would recommend Scott's for auto repairs!
10/29/2016
Elizabeth Sue. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was a pleasure to have Scott's fix a broken mirror cover on my SUV. They were courteous, professional, reasonably priced and did the work very fast. I will be a repeat customer!
10/27/2016
Daniel-a S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone at Scott's was amazing to work and interact with. Everyone I spoke to in person and on the phone was friendly and professional. When I asked to have my repair finished as early as possible, the person who helped me over the phone (I can't remember who I spoke to) went above and beyond to find and get the part that my car needed so repairs could be completed that day. We will definitely be back whenever we need work done on our vehicles. We won't go anywhere else ever again!
10/25/2016
Randy B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was done on tome and correctly! great job!!!
10/20/2016
Joanne Frances. VERIFIED CUSTOMER
Vehicle Make : Nissan
Scott in my opinion is the finest repair work in this area. A few things that are annoying are:
****) all the text messages. We really miss the personal touch of the telephone calls and conversations.
2) your staff really doesn't have your billing practices fine-tuned. We had to have them contact The insurance company about an additional amount that was billed that we didn't know about and also had to supply your staff with the telephone number of the insurance company. Your office had to contact the insurance company to get additional repairs authorized so we really didn't understand why they didn't have the telephone number the name of the person I spoke with.
3) since I have lived in Pennsylvania I've had every car repair ever done for me performed by Scott's. Do the awkward situation with this repair I'm not sure I would come back.
4) please don't text anymore messages as I previously stated I find these messages and their frequencya extremely annoying
10/14/2016
Joseph R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent customer service!!
10/12/2016
Rae D. VERIFIED CUSTOMER
Vehicle Make : Honda
You made me feel comfortable in a very stressful situation. Everyone is so nice & friendly & make u realize that an accident is not the worst thing in this life!
10/11/2016
Denise M. VERIFIED CUSTOMER
Vehicle Make : Ford
The car is sparkly clean and I love the text message updates and estimate cost before you even Pick up the vehicle!
10/6/2016
Lisa U. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for the great customer service at the front desk.helping me with getting a rental car ASAP.I'm very happy with the repair work on my car.
10/1/2016
Angela D. VERIFIED CUSTOMER
Vehicle Make : GMC
This is the second experience I've has with scotts. I couldn't be more satisfied. The staff was so nice and helpful. My car looks great and I would definitely go back.
10/1/2016
Victoria A. VERIFIED CUSTOMER
Vehicle Make : Honda
Only dissatisfaction was instead of 3 days it was 4 days I had to borrow someone's car - otherwise u get a 10 - it was an inconvenience - but I do thank you for a great job
9/19/2016
Kuldip T. VERIFIED CUSTOMER
Vehicle Make : Honda
We were told everything is fixed and once we checked it wasn't and went back in and said we ordered the part and will need the car again.
9/2/2016
Sarah F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The finished product looks really great! I was impressed and surprised to see my seats and interior had been cleaned...that was awesome! I will definitely use Scott's in the future as needed. Thank you so much!
9/1/2016
Karen P. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Our van looks brand new and you kept us informed about the work. Made the situation with the car much easier. Thank you again!!!
8/24/2016
Nicole S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great communication and work thank you so
Much!
8/23/2016
Steven L. VERIFIED CUSTOMER
Vehicle Make : Ford
I'made very please with the service I was provided it with awesome experience customers service outstanding thank you
8/17/2016
Todd****. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
This repair job was my first accident in over 35 years of driving so I didn't know what to expect. However, I was thoroughly surprised at the level of customer service and communication via text messages as to the status of my car. I was also thoroughly surprised at the level of detail relative to the quality of the paint job repair work and cleanliness of my vehicle at the end of the repair job.
Thank you to all who contributed!!!
Todd McAllister
8/17/2016
Deborah S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Phil was extremely helpful to me. The two receptionists I also dealth with were very professional, courteous & they both smiled. I have conveyed this to several friends, I trust Scotts Collision. Thank you. Deborah S
8/16/2016
Joanne M. VERIFIED CUSTOMER
Vehicle Make : Honda
Wonderful customer service...everyone is always so friendly and helpful! And of course, we are extremely happy with the work done on our daughters' car! Looks fantastic!