I could not be more pleased. Everyone has been outstanding.
6/28/2018
Brett W. VERIFIED CUSTOMER
Vehicle Make : Ford
The work seems of good quality and the reps I dealt with were all very friendly. However, I wasn’t alerted to the cost increase prior to the work taking place. I thought I requested to be notified. It didn’t matter in the end but still would have been nice. Also, it was supposed to be done on Monday, I wasn’t alerted that it would be Tuesday until 4:42 pm on Monday. More notice would have been nice also. Overall thanks!
6/28/2018
Judy R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Liked the frequent updates via text & how quickly my estimate was done after I dropped off my car.
6/24/2018
Anthony P. VERIFIED CUSTOMER
Vehicle Make : Ford
The bumper has paint issues and looks bad.
6/23/2018
**** M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I have used Karl for many years. As always the workmanship is beyond compare. Pleased 1000% with all in your Collision Repair. Have dealt with Dave Grief and am completely pleased with his help and expertise. Thank to all at Karl. I tell everybody I know what great customer appreciation means. Karl Chevrolet!
6/23/2018
Anthony P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Truck looks great
6/23/2018
Toby H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for getting my car fixed!!!
6/20/2018
Victor R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Customer service was great, from what I saw when I picked up car the work was done very professionally, work was done quickly, great job
6/19/2018
Regina K. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank u.
6/19/2018
Ed L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Scott Cozad was greath to work with. He explained the work being done and coordinated some tire changes for me. I like it when nothing gets missed and to job is done right
Nice job by the Karl Team keeping me informed.
6/18/2018
Avonda R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Yes and No.
Yes, because all the communication was great, the professionalism of the staff was nice and the area inside and out was clean and inviting, although I remember the 'waiting room' as being somewhat dark, but was in and out so maybe it isn't.
No, because when I picked up my vehicle I gave it a looksie, before leaving, and saw an area with damage I didn't expect to see. This was at closing, and I zipped back in and was thankful someone stayed to check it out and went back in and found someone else who was still there and decided it was a "burn" mark and said it needed to be repainted. I left it there.
I appreciate the decision to improve the area that was being fixed (fender bender on my back bumper) knowing the rest of my vehicle has 15 years of wear and tear, and sadly a lot of scratches I don't see until I look for them :(
I was looking forward to a flawless bumper, which was why I was surprised and disappointed in the results, even if small.
6/16/2018
Steven R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Wind noise in the car coming from the passenger side. Good doesn’t line up. Car was dirty on the inside from other repairs. Great amount of Bondo dust inside the car.
6/16/2018
Linda L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We are completely satisfied with all of it. This is the first vehicle we have purchase from you. When we come in for our oil change your staff is always pleasant and try’s to get me in and out as quickly as possible. Your collision department Did a excellent job repairing the pickup of coarse. But they went one step further which surprised us completely as I brought them a very dirty inside and out farm pick up as we have show horses. It had hay,stall bedding, filthiest pickup and your staff Detailed it for me. You have no idea how very much I appreciate that . Having a business of my own I know word of mouth is the worlds best advertising and I have been telling everyone the wonderful treatment I received by your staff. Thank you so very much and I won’t be buying a pick up Anywhere else.
6/15/2018
Sara W. VERIFIED CUSTOMER
Vehicle Make : Honda
Two areas of damage were not repaired on my vehicle and will have to be returned for service. Other than this I appreciated the car being washed and car being cleaned. The areas they did repair look great.
6/13/2018
Meris B. VERIFIED CUSTOMER
Vehicle Make : Dodge
My car looks brand new! I am very happy with the results, thank you!
6/8/2018
Alan S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Cargo hooks for net missing. Clear coat runs. Gaps much greater than from factory.
6/8/2018
Jasen R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Made the whole experience great.
6/1/2018
Mike M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Under the circumstances of having to have a car repaired it is always stressful but your team of folks especially Jason helps make a terrible situation into a good experience. Unfortunately for me I have had to use your services twice in the past 5 months.
Thanks.
Mike M
5/26/2018
Celena R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very happy with the service, they took care of everything which made it very convenient to get my car fixed. Jason was great and when I got my car back it was cleaner than I left it—major plus :)
5/26/2018
Aaron L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I was kept informed and the car looks great. I never doubt Karl for repairs