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Real Reviews from VERIFIED CUSTOMERS
Veleta L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I do like the texts, the updates and personal contact
1/13/2016
Brad M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very timely manner getting this work completed
1/12/2016
Kevin M. VERIFIED CUSTOMER
Vehicle Make : Pontiac
The vehicle looks brand new, I am very pleased!
1/9/2016
Daniel H. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was handled very professionally.
1/9/2016
Connie G. VERIFIED CUSTOMER
Vehicle Make : Buick
It's nice that you text letting me know how things were going on the repairs.
1/7/2016
Cheranne S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I had a great experience at Karl's. All the staff that I dealt with were very friendly, highly knowledgable, and extremely empathetic with what was a highly stressful situation for me. I will continue to use Karl's for all my future repair needs. My thanks to all those involved in my repair and I will recomend Karl's to all my friends. Sincerely, Cheranne S
12/28/2015
Dean F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Satisfied with work. Costumer service very good.
12/22/2015
Greg H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job by all..great job Gino A stone...thanks
12/19/2015
****D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I worked with Scott Cozad. Did a great job keeping me informed and coordinated some service work while the vehicle was in the shop. Well done. Thanks.
12/4/2015
Ralph C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Geno was fantastic
11/20/2015
John K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Happy with it all
11/7/2015
Kevin S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service and quick turn around on my car. Very satisfied and will recommend Karls to others. Thank You !
10/30/2015
Craig W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I'll be in Thur.after work
10/28/2015
Andrea V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job
10/23/2015
Kevin B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I took our Traverse to Karl Chevrolet because I have the exterior protection plan. I know what the damage to the tailgate appeared to be (looked like a garage door had closed on it from the handle to the bumper). That is not what happened, but I do not know how the damage occurred. I tried to explain this to Trevor, but he discounted what I said, which has happened several other times to me at Karl Chevrolet (sales, service, reception desk). I did not go through my insurance agency, as I did not know how it happened. I was told we would receive updates during the process, but I received "canned" text messages. That was pathetic!!! I was assured work would be completed Wednesday afternoon, but nothing was heard until my wife called to check on the progress. After her call, another text came! Wow! Then nothing more from Karl's until my wife called again. Once again, after her call, another text was received that it was finished! Now another problem--the remote no longer works, even after I installed a new battery. I am sure I will be blamed for the remote not working, but it was working when I left the Traverse there on Monday morning. It did not work when we looked for the Traverse while picking it up, and now I wish I would have let someone bring it to us rather than getting it ourselves. My wife is going to take it, as I absolutely dislike going to Karl Chevrolet. We will not be "customers for life" with Karl Chevrolet!!!
10/23/2015
Dave H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Did not fix the rt power mirror like I was hoping they would. I suggested that the motor be replaced and wasn't. Good friendly service and the labor on the other work was priced right. Trevor was good to work with. I gad to ask for a wash coupon also. Thanks, Dave
10/22/2015
Cindy T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Love the pictures, updates and the follow up.
10/20/2015
Jeffery J. VERIFIED CUSTOMER
Vehicle Make : Jeep
When originally told it was done, I came in and some of the scratches were not sanded out and you could see the swirl marks from it being sanded in several locations. Adhesive from decals on bumper was not fully removed and just painted over. It was sent back and second time it was done much better. Still waiting for decals to come in to be reapplied.
10/17/2015
Cindy S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I recommend anyone to take their car and get fixed at Karl's Collision Center and deal with Jason Greene. He was great to work with!! Thanks Jason!! Cindy S
10/16/2015
Alex M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car looks amazing, couldn't have done a better job!
10/9/2015