Got my car back fixed and looking beautiful. Went above and beyond my expectations
12/29/2016
Emily K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone was very nice and professional. I appreciated the email updates.
12/28/2016
Andrew &. VERIFIED CUSTOMER
Vehicle Make : Honda
The estimator quoted six days and said "we can probably get you in next week." In reality, I waited a week and a half to get in (partly the fault of Lynx) and you had the car 9 days. I wish the estimator would have been more straightforward- the first I heard of the new timeline was through Carwise texts. Also, I was expecting an updated and detailed invoice at pickup but didn't get one. Even though insurance was paying, I would appreciate transparency into the total costs as it impacts my insurance.
12/27/2016
Veretta S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great people!
12/24/2016
Todd K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
very high quality service and communication!!!
12/22/2016
Ashley S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks for taking care of our car
12/21/2016
Marty N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was great. I liked receiving text updates and the link to see the estimates and progress.
12/21/2016
Brandon S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great quality and excellent service.
12/21/2016
Judith L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have been more than pleased with my experience at Karl Chevrolet. The updates I was given as well as the phone calls keeping me updated about the progress of the repairs to my car were great!!! The workmansip was wonderful! I would recommend KC to family and friends in a heartbeat! Thanks for all of your hard work!!!
Thanks to Jake Hensley for taking time to go over the repairs with me when I picked up the car. The administrative people at the front desk are very friendly.
12/14/2016
Paul J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
everyone was friendly and efficient. Vehicle was completed when promised, and you did a quality job on the repair. Thank you
12/11/2016
Ed L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Dave Greif did a great job with my car. Explained everything. Kept me informed. Thanks.
12/11/2016
Deborah B. VERIFIED CUSTOMER
Vehicle Make : Toyota
A. I had to ask for someone to go over the repairs with me
B. No one reviwed the car with me to make sure I was satisfied
C. When I got to the car I noticed a splatter of something all over the hood of my car. The hood was not included in the damage originally
D. I asked for someone to come to explain to which I was informed it was a "polishing compound" which had not been removed and was frozen on the car
E. Rubbing compound was used to remove the large splatter marks
F. Two small chip marks also noted on the hood that were new
G. Jake came to my rescue on this. He labored to remove the splattered material, used touch up paint on chips and even went further to remove a bit of paint left on my car by someones car door
H. Jake is a very good representative of your company. He truly saved this wxperience with your company.
12/11/2016
Janette M. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything about the service and people were great! But when I went out to look at the bumper there appears to be some marks still
12/10/2016
Mike F. VERIFIED CUSTOMER
Vehicle Make : Buick
Thank you, was done quickly with great quality.
11/26/2016
Michael W. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys did a really great job!! Thanks you very much!
11/24/2016
Steven W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Professional start to finish. Scott was fantastic to work with and the finished job exceeded all expectations. I couldn't be happier and will recommend Karl's body shop to everyone. Steve Wedeking
11/19/2016
Deb G. VERIFIED CUSTOMER
Vehicle Make : Toyota
So far, so good. All the people we dealt with were excellent
11/18/2016
Andrew N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My teenage daughter stopped by to retrieve work items before the repairs were complete.
Your team guided out to car in the lot and helped her retrieve her items. They out here at ease. Very much appreciated!