Scott was so awesome to work with. He coordinated with the insurance co that was paying for the accident. Everyone at the collision center was super helpful
2/15/2017
****H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jason Greene delivered as promised. Our Equinox was repaired quickly and ready as promised for pickup. Jason kept us informed and was very professional.
2/11/2017
Lowell J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent go back there again. Excellent job thankyou
2/10/2017
Diana H. VERIFIED CUSTOMER
Vehicle Make : Honda
I still have one very small bump that was not fixed. But other wise looks great!
2/4/2017
Mehmed H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job thank you
2/4/2017
**** C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellence! Great customer service, very professional and expedient, high quality resolution! Loved how they kept me updated every step of the way via text messaging!
Thank you!!!
2/3/2017
Jim M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They removed the rugs from the back seat floor and did not put them back when done cleaning my truck
2/3/2017
Randal D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Too longer than we were originally told
2/3/2017
Rae G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very knowledgeable staff and friendly
2/2/2017
Tamika W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Give the staff my praises! Courteous, professional, and they follow up. Thanks for the detail also. Thanks!
2/2/2017
Sara M. VERIFIED CUSTOMER
Vehicle Make : Kia
I went to pick up my car and the check engine light was on. I ended up leaving my car for another few days. But the people I've worked with have been amazing. Very helpful.
2/1/2017
Dawn W. VERIFIED CUSTOMER
Vehicle Make : Mazda
Repair was completed as anticipated and the car was spotless inside and out when I picked it up
Thank you
2/1/2017
Robert D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job! Professionalism beyond my expectations. Karl's makes car repairs a pleasure.
1/31/2017
Laurie C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Always does an amazing job
1/28/2017
Paul S. VERIFIED CUSTOMER
Vehicle Make : Mercury
They did an excellent job and all the hard work to get it fix on a timely manner. Thank you all.
1/28/2017
Kara H. VERIFIED CUSTOMER
Vehicle Make : Buick
I was told my car was ready, arrived to pick it up, upon starting it, there was a light on warning my park assist needed serviced (I had a rear collision). I was then told it would take 10 minutes to reset, and 45 minutes later my bumper was still apart. I didn't have time to wait as I had returned my rental and had plans to leave town as I picked up my vehicle. Long story short, I had to have my husband come get me and my car is still at your dealership. To say I'm unsatisfied is an understatement. Seems pretty obvious that this should not have been me finding it upon pick up after you had my vehicle for FOUR days! The gentleman bringing my vehicle to me also didn't notice. I am not a satisfied customer. Kara H
1/28/2017
Martin M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Looks like new and it went super fast!
1/28/2017
Scotti N. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Thank you for all of your hard work and excellent customer service. A job well done!
Sincerely,
Scott Nicholson
1/27/2017
Lee D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
All staff members were so nice and helpful. Brought my car in for a bumper repair and got it back looking like the day I bought it! Cleaned the inside and washed it up! Bought my car froma Karl's last July, and have always had great customer service/service whether it be an oil change or my recent collision center experience.
1/27/2017
Jess G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am very pleased the workmanship that was done on my truck . Thanks to the body shop people for such a fine job.I would highly recommend them to anyone . I was also pleased on how I was kept up on the work as it was being done. Thank you ! Pleased for sure. Jess G