Too longer then expected but glad they took their time to get it right
3/8/2017
Marjeane H. VERIFIED CUSTOMER
Vehicle Make : Buick
Thanks for washing car and vacuuming it. Only negative - why were the seat, all mirrors and radio changed?
Thanks for a quicker than expected job completion. Well done.
3/4/2017
David S. VERIFIED CUSTOMER
Vehicle Make : Ford
Not everyone walks around with a 500 dollar deductible in their pocket....and especially in an accident situation can make things very stressful to come up with. It would be nice to see a program where you can extend trust to a customer whose insurance is paying for those repairs as well as his rates going up for said accident....The only negative was the parts didn't all arrive in the said time frame ..no blame to put here but was a little frustrating waiting an extra 3 more days.....to receive the repaired car ....oh and you need to give a person more than 45 minutes before you close the notice of your car is ready ...The repairs and the car looks great ...very clean and detailed ...thank you
3/4/2017
Brad S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good job, great work
3/3/2017
Jerry P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Scott Cozad went above and beyond in keeping me informed with detail.
A rating
3/3/2017
Allison R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The Collision Center always does great, they took care of my vehicle in a timely manner and kept me up to date as to when it will be complete
3/1/2017
Bailey K. VERIFIED CUSTOMER
Vehicle Make : Subaru
My car looks great
2/26/2017
Frances C. VERIFIED CUSTOMER
Vehicle Make : Jeep
I haven't needed any bodywork in quite some time. That being said, I need to tell you that your service was the best, bar none. The process was painless, professional and completely carefree.
Everyone that I encountered at your facility did their utmost to ensure that it was a flawless experience. Thank you for taking the time to make sure that I received the greatest customer experience ever.
Frances C
2/25/2017
Dennis G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent work, great customer service.
2/24/2017
Gale H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I had a confirmation from the Insurance company to have a rental car while mine was being repaired. But when I was to get it from Enterpise, they said they didn't have one available. But I would like to put in a huge thank you to the girls in your collision center office at Karl for fixing me up with a car to drive. Make sure they get a big job well done on their part. It looks like the repair to my car was an exelent job. Thank you. Gale H
2/24/2017
Kelly M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you very much! You guys were great!
2/23/2017
Frank D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Had to leave the car and keep a rental because of a disconnected or broken tail light.
2/22/2017
Shirley B. VERIFIED CUSTOMER
Vehicle Make : GMC
Even though It was a small repair, I was kept updated. It was completed in a timely manner and I was happy with the results. The car was cleaned inside and out. All The employees I interacted with were very friendly and professional
2/22/2017
Angela G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Process was seamless. Thank you Derrick, Melissa and team. Happy to have my Dad's truck back. Angela G
2/21/2017
Marvis S. VERIFIED CUSTOMER
Vehicle Make : GMC
Thanks u guys/girls are the best
2/19/2017
Robert B. VERIFIED CUSTOMER
Vehicle Make : Nissan
From the receptionist to the technicians, everyone was extremely helpful on a very trying day. Karl's Chevrolet will be a place I would use again.
2/18/2017
Randy B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very nice job by all envolved
2/18/2017
Trudy C. VERIFIED CUSTOMER
Vehicle Make : GMC
My car looks great! I even got it a day earlier. Thank you
2/18/2017
Kenneth H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was very helpful,friendly and courteous
2/15/2017
Chris F. VERIFIED CUSTOMER
Vehicle Make : Honda
I could not have been more impressed with the service that I received at Karl Chevrolet. From the moment that I walked in to get an estimate, I knew that my vehicle was going to be taken care of and so was I. I love the text updates on the progress of the repair work. The friendly personal service was a welcom change of pace in the "take a number" world in which we live. Best of all, my vehicle looks just like it did when it rolled off the showroom floor. You have earned a customer for life.