It looks great! A special thanks to Derrick for keeping me posted as to the progress. I love the service at Karl Chevrolet! I am a customer for life!
8/3/2017
Sara R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The last time I had a repair done the vehicle was completely detailed. All interior was wiped and it smelled wonderful. It looks like my vehicle was vacuumed but not detailed like it was last time. I also have one extra day of rental coverage on my claim as I dropped it off on the 25th at 8:30 am when my appt was but it did not get in until 26th to start repair. I wish I would have been contacted to let me know not to drop it off until the 26th if it wasn't going to be started on the 25th
8/3/2017
Lauren H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very helpful, kept me updated, and if I have question I won't hesitate to call!
8/1/2017
Steve B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job and so easy to work with! Awesome job guys and gals
7/30/2017
Nigel D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good people friendly knowledgeable helpful couldn't ask for more thank you.
7/28/2017
Barbara J. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was great to get text message updates routinely and also a couple of phone calls.
7/27/2017
Karl S. VERIFIED CUSTOMER
Vehicle Make : Honda
Over spray in trunk not cleaned up.
7/26/2017
Lori H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Each person I interacted with was polite and more than willing to assist me...even reserving a Chevy Experience vehicle for me to drive, when the two rental companies could not deliver the proper vehicle to me. Thank you. Lori
7/26/2017
John S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone I have spoken with has been professional and helpful. I appreciate their effort! Thank you for many individual jobs well done!
7/22/2017
Justin W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The repair looked excellent
7/22/2017
Kevin S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Appreciated the text updates!
7/22/2017
Chad E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job
7/22/2017
Janet &. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Other than Hertz not having a car for me even though it had been reserved days in advance, my experience was perfect. As to the car rental mishap kudos to your receptionist's efforts to obtain one from Enterprise ASAP for me to rent.
7/21/2017
Nick H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They went above and beyond what I expected
Thank you
7/20/2017
Larry R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You need to reserve some parking spaces for incoming customers. The repair work was excellent.
7/20/2017
Eric G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Repair was 98% satisfactory new tires were not placed on the rear of the vehicle as discussed with service personnel. Everything else seems to be in top order. Only other concern was the nearly two weeks to get vehicle in for repairs and nearly two weeks to complete repairs. In the past I have had much more extensive repairs needed and took shorter time in the "shop". It could be because of recent hail storms causing a backup. I'm confident that my tire rotation issue will be resolved. I look forward to resolving the completion of my repairs in short order.
7/20/2017
Craig L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great communication, great work and full service. Made it easy on me throughout. It was refreshing.
7/18/2017
Linda S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everyone was exceptionally nice. Will recommend you to my friends
7/18/2017
Cheryl C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone was so polite and personable! I didn't think it was possible for my van to look like new again, but you guys did it! Thank you so much!
7/18/2017
Amber C. VERIFIED CUSTOMER
Vehicle Make : Honda
The windshield was not set correctly or was defective and will need replacement again, so I need to make another trip to have fixed. Just waiting until new glass arrives to bring in again. There was also grease finger prints on the headliner of my car on the inside. I will address with Dave to have cleaned when the glass is being replaced. The rest of repairs were acceptable as we discussed.