Fantastic job and you always put in the extra effort to make me totally completely satisfied.
1/31/2018
Ryan G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Entire experience was awesome, mike is the best. Great service And I will be buying my next truck there for sure
1/28/2018
Brad W. VERIFIED CUSTOMER
Vehicle Make : Ford
The only complaint is was told truck would be done Wednesday so rented a car for extra day and truck was done Tuesday afternoon
1/26/2018
Jeresa P. VERIFIED CUSTOMER
Vehicle Make : Kia
Went above and beyond on my car! Cleaned inside and out! Much appreciation! Staff was nice and helpful! Daily updates as promised, received my car on time!
1/26/2018
Chad C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Appreciated the text updates. Office staff was extremely polite and answered all of my questions when I picked the car up.
1/24/2018
Ken W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Way beyond friendly and knowledgable staff. Did exactly what they said and followed up to ensure we were satisfied.
1/23/2018
Bonnie C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Dave from the collision center was excellent to work with! I didn’t expect to have my car returned to me so clean too!!!! It was wonderful. You can tell the Karla employees take pride in their work. Thank you!!!
1/20/2018
Stephen U. VERIFIED CUSTOMER
Vehicle Make : Jeep
No hassles,no worries. everything was taken care of beyond my expectations.My next car purchase will be
with Karl Chevrolet.
1/19/2018
Ron D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very polite and very professional
Greatly appreciated to be treated like I matter
1/18/2018
Tim J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Looks awesome and done on time !
1/17/2018
Colin B. VERIFIED CUSTOMER
Vehicle Make : Toyota
We had great customer service with timely quotes, repairs and friendly service. Our vehicle looked amazing upon pick up.
1/17/2018
Angelina &. VERIFIED CUSTOMER
Vehicle Make : Toyota
Lots of communication on status of repair, easy to work with, and incredibly polite. It was a great experience.
1/12/2018
Art C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very satisfied with the workmanship, very nice. Extremely satisfied with customer service front desk. I didn't get the lady's name, but when you've been in customer service and you hear the canned statements you think, blah, blah, blah. That lady believed what she was doing and came across as totally sincere in providing a total customer service experience. Great job!!
1/12/2018
John B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service and communication.
1/12/2018
Danielle M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Karl chevrolet has been our go to dealership for several years now! We have purchased our last 4 vehicles there and their service department is always helpful! This was my first experience with the collision center and it didn’t disappoint! We will never go anywhere else for purchases, service or repairs! As an insurance agent I feel even more confident in referring my clients to you all as well! Thank you for making a bad situation (car accidents are never fun) so easy and pleasant!
1/12/2018
Bojan D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Your guys left my truck outside after washing it with the box cover rolled up. Which froze solid including the Well crow so no chance of putting it back down untill its tawed out... i do not have a garage to store the truck and I have tens of thousands of dollars worth of equipment that I use for my work that I can not put in the back of my truck now or it will get wet and ruined. So not only did my truck take over a week longer then expected to fix. Witch lost me enough money as it is, but I couldn't put it to initiate use do to someone's Negligence to put the cover on. It is there for a reason so it only makes sense to put it down so the bed could be dry. In my business I have to pay every time I make a mistake and more then likely I lose a customer. My question is what a huge Business like you guys do to keep your customers .. I chose karl becouse I was under the impression that you guys were the best professionals around. Was I wrong?
1/12/2018
Sean E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The team was good start to finish. The person that cleaned my car inside and out did an exceptional job also! I've always had a good experience with Karl's especially dealing with Larry G and Scott Cozad in the collision center.
1/11/2018
Brian B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
There was supposed to be an alignment done on my 2016 town and country but it was not and now I have to bring it back some time to get it done. The head lights on my vehicle are not adjusted correctly they are pointed up and don’t even shine on the road. As far as everything else goes, the service was satisfactory.
1/11/2018
Beth B. VERIFIED CUSTOMER
Vehicle Make : Honda
I truly appreciate the professionalism, courtesy, updates, and work done to make an otherwise unpleasant circumstance pleasant— thank you all!