The repair to my car ended up taking one day longer than promised and was not communicated to me in a timely manner. The additional day fell over a holiday weekend, which ended up adding three days to the legnth of time without my car. The day my car was due to be picked up, there was a miscommunication again and they wanted to keep my car longer. I refused and asked that the car be ready the day it was previously promised. I am definitely disappointed in the repair timeline that was agreed upon vs. what actually happened.
9/2/2014
Richard R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was told it would take a couple of days and it kept getting pushed back and I wasn't really made aware of why there were so many delays.
8/16/2014
Sam A. VERIFIED CUSTOMER
Vehicle Make : Honda
Took twice as long as estimated. This would not have been an issue this delay was due to unforeseen maintinence, but it was not. No work was done in the first two days while my new bumper waited in line to be painted. I understand there were a high volume of bumpers, but that really should have been taken into account when my appointment was made. I was also given very few updates, presumably because no work had actually been done. The end result was very good, but I will not be returning to precision. The whole operation seemed poorly planned and disorganized.
8/14/2014
Cynthia G. VERIFIED CUSTOMER
Vehicle Make : Honda
Not only did the outside look like new, the inside did too. I still can't believe how all that hail damage is gone. You can't even tell it happened. It was a great experience that could have been horrible. I would recommend Precision Body Works without hesitation.
7/11/2014
Robert P. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Took longer than i was told. But the work dobne was great!
7/2/2014
Marcie F. VERIFIED CUSTOMER
Vehicle Make : Mazda
I would use your company again in the future if needed. Great service.
6/27/2014
Bryan M. VERIFIED CUSTOMER
Vehicle Make : Jeep
You didnt finish the job. Still have marks on right rear finder and the paint does not match exactly on new door.
6/23/2014
James C. VERIFIED CUSTOMER
Vehicle Make : Saab
I was generally very satisfied with the experience. The shop was organized and clean, the staff was friendly and helpful, the communication was good. I would recommend and return to Precision Body Works in the future. I cannot say completely satisfied for two minor issues with the repair. In the remove/replace process there were two problems. ****. The sun visor was not re-attached properly - the screw was stripped out and the visor is hanging on one side. 2. The rubber seal at the base of the antenna on the rear deck was torn during the removal/replace process to repair dents. It should have been replaced rather than reinstalled with a crack that may lead to leaks.
6/23/2014
Marc V. VERIFIED CUSTOMER
Vehicle Make : Acura
After picking up the car, i noticed the following issues that were incurred while at Precision:
****. There are rips in my leather passenger seat
2. The hood will not stay open. It worked fine pre-repair
3. The car has difficulty starting. It was fine pre-repair.
Hopefully these items will be fixed ASAP. Otherwise, everything was great, and Joanie and Ricky are awesome.
6/12/2014
Tabitha M. VERIFIED CUSTOMER
Vehicle Make : Subaru
I am very pleased with the work that was done to my Subaru! Thank you to the team.
6/10/2014
James S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Not happy with color match and lack of glossy appearance on my car hood.
6/7/2014
Lisa N. VERIFIED CUSTOMER
Vehicle Make : Acura
The service wad outstanding. I was very impressed.
5/23/2014
Amanda P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very satisfied with service I received everyone was great
5/22/2014
Paula Ortiz. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good job!!
5/21/2014
Keith F. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for taking my hand through the process. Giving so one your car to take care of is rather difficult and personal. You guys handled me as if I was family and helped me understand the services that were provided and how an when they would be done.
thank you to everyone..
5/20/2014
Cassandra C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very pleasant and great to work with! Thanks for doing such great work
5/17/2014
Traci F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Awesome job. Looks perfect. Great experience.
5/16/2014
Robert L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Appreciated the communication, friendly easy process and the under promise / over deliver results.
5/1/2014
Brooke J. VERIFIED CUSTOMER
Vehicle Make : Honda
Loved the customer service text messages and picture updates
4/30/2014
Ryan S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nice job helped on any questions I had would recommend to anybody