Service was performed accurately and swiftly to all set expectations. Thanks again!
3/18/2017
Gena G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Looks great
3/8/2017
Melissa S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great communication with the customer!! Very fantastic customer service!! Mitchell was friendly. Repair work was perfect, made the truck look like new!
2/24/2017
Tony D. VERIFIED CUSTOMER
Vehicle Make : Ford
Bill Knight personnel were very friendly and they repaired my truck in one day. Great Service!
2/24/2017
Deborah D. VERIFIED CUSTOMER
Vehicle Make : Ford
Fast and efficient, updates were given promptly and we're useful.
2/21/2017
Terri C. VERIFIED CUSTOMER
Vehicle Make : Ford
Awesome job! Awesome people! Thank you Larry!
2/18/2017
Vicki K. VERIFIED CUSTOMER
Vehicle Make : Ford
When I took my car in my driver side window worked fine when I picked it up it would not go down except about **** inch at a time. But they claim they did nothing to it and will not repair it. I understand it was not part of the wreck damage but it still leaves a bad taste.
2/17/2017
David B. VERIFIED CUSTOMER
Vehicle Make : Ford
Two minor issues ****) the window in the repaired door does not freely travel up or down, and 2) there is a strong solvent odor in the truck cab since the repairs. If the window does not improve I will be required to bringing it for repair.
2/15/2017
Sandra H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone did a awesome job getting my truck to look brand new again, thank you everyone at Bill knight
2/8/2017
Tim W. VERIFIED CUSTOMER
Vehicle Make : Ford
I really appreciated the updates via text and email. Only suggestion would be to also update whether or not you were on track with the date it was originally due to be completed. This would allow the customer the opportunity to make other arrangements for a vehicle if it will not be completed by the quoted date.
2/8/2017
Carl S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very courteous, explained everything in detail, and answered all my questions. They kept me informed about the repairs and how it was going on a daily basis, & usually more than once a day. The day I had been told they would have it ready was the very day I picked it up! And the area on the vehicle that was repaired looked great! I couldn't be more satisfied! ????????
2/1/2017
Business W. VERIFIED CUSTOMER
Vehicle Make : Ford
It's because of larrry ****
1/22/2017
Satterfield.tammy L. VERIFIED CUSTOMER
Vehicle Make : Ford
I spent 2.5 hours when picking up my truck getting quality issues addressed. I feel that the shop personnel should be the professionals and quality assurance checkers, i shouldn't be the one catching the flaws.
1/7/2017
Judith O. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was so nice. The car looks wonderful. Will recommend you to
My family and friends. My daughter recommended you to me.
12/29/2016
Ursula C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Mitchell was very courteous and helpful. My car was fixed to my satisfaction.
11/26/2016
Maurice C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The inside of my car was dusty from repair work.. horrible you would think that someone would have taken the time to wipe it down inside
11/10/2016
Erica S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Took two weeks to complete less than 24 hours estimated labor time. The running board that was replaced on the drivers side is not level at all! It is tilted and I'm still waiting to get the wheel replaced. The original wheel ordered was the wrong wheel. I'm supposed to go in Wednesday to get the new wheel put on. I will never recommend Bill Knight Collision to anyone!
11/1/2016
Esther L. VERIFIED CUSTOMER
Vehicle Make : Honda
They did a good job
10/18/2016
David L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Repair work appears good. Length of time to get appointment was longer than expected or preferred. Perhaps you need to expand?