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Real Reviews from VERIFIED CUSTOMERS
Tanisha M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I would like to say an absolute huge thank you to everybody that came into contact with or shared words over the phone with. These guys were wonderful, genuine, and friendly. From the time I spoke with someone about making an appointment to be seen, I trusted them with taking care of my needs. Thank you guys again for the beautiful service you provided!!!
3/17/2018
R P. VERIFIED CUSTOMER
Vehicle Make : Dodge
The area that was repaired looks like new, in fact, it looks better than before.
3/17/2018
Denny D. VERIFIED CUSTOMER
Vehicle Make : GMC
Great job as always! Customer service was FANTASTSIC!
3/16/2018
David B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Even though car was late you kept me informed and did good work.
3/13/2018
Sharon R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Bumpus body shop has always provided excellent service for our vechiles. Would highly recommend them to family and friends !!!!
3/10/2018
Timothy H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Every time we have used Bumpus Body Shop, they have always went above and beyond for our family and our vehicles! Big thanks to Ben and his crew for always being so good to us! Love Bumpus Body Shop
3/10/2018
Helen M. VERIFIED CUSTOMER
Vehicle Make : Nissan
All of you staff is very friendly and accommodating. Ben especially took time to explain things and answer all of my questions in a totally patient manner. We have used Bumpus Body Shop in the past and will continue to do so should the need arise. Thank you
3/8/2018
George& Hazel. VERIFIED CUSTOMER
Vehicle Make : Toyota
work looks good and paint job matches the original color......Thanks!
3/4/2018
Destiny B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Keep up the great work!!!
3/3/2018
Gordon C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The Car Looks GREAT and the Job was done on time and the staff was very courteous and informative. Ben is a Great Owner and serves his customers GREAT.!!!!!!
3/3/2018
Glenn J. VERIFIED CUSTOMER
Vehicle Make : Dodge
Always perfect professional work
3/1/2018
Carol D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Bumpus was awesome! Always kept me updated and did a great job!
2/24/2018
Cwo Stephen. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very professional. They kept me updated on the progress and did an awesome job on my jeep.
2/24/2018
Glen W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great process. Pleasant experience. Great work!
2/22/2018
Larry B. VERIFIED CUSTOMER
Vehicle Make : Honda
job looks very good
2/19/2018
Theresa G. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for the fast repair! Will be using you for all future repairs!
2/15/2018
Kaayte C. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys were efficient and honest yo your word! Had it done by the time you said it would be and that always helps with scheduling for work. Customer service was consistently awesome! And most importantly you guys did a great job on the repair! My husband and I enjoyed our experience with y'all.
2/12/2018
Benjamin B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great communication, very professional and reasonable. Great work.
2/11/2018
Brian F. VERIFIED CUSTOMER
Vehicle Make : Toyota
The whole process was phenomenal I was updated and informed of everything and it was just really easy simple I highly recommend you to everyone
2/10/2018
Jason A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The most courteous staff with a sense of humor like no other! I had just come from the Chevy dealership where they treated me like a moron. They called me from the get go and didn’t leave me hanging throughout the entire process. It took awhile due to one small piece being on back order for a month. They were on time with everything and sent regular email updates while they had my car for the five days. They also had the greatest rental car service function thatI have seen. When I arrived on Monday, my rental car was already there. They just had to call Enterprise to have an individual come over to do the inspection with me, have me sign the paperwork and hand over the keys. When my car was ready for pick up, I took the rental car right back and left the keys at the desks Bumpus; the car in their lot and Enterprise came back for the car without me needing to be there. Awesome! The only thing I could see being an issue is one: if there had not been an Enterprise agent available when I dropped off my vehicle initially and I had needed to get somewher and two: when I returned the vehicle and something changed from the time I left the vehicle to the time the Enterprise agent picked up the vehicle. But I’m pretty sure the integrity of the staff at Bumpus is on the high end of the rating scale. If not, I’m guessing they have cameras in the lot to negate any ideas ofndoing anything otherwise. Ha! But these weren’t the case for me, thank goodness. From day one, when I walked in and asked for an estimate, I was treated with kindness and respect. The price I was quoted was exactly the price that the total ended up in the end. No “hidden fees.” I have had a few dents, dings, fender benders, whatever in my 22 years of driving. This honestly has been the best body shop I have ever used. I hope to NOT need them again, but if I do, then this is absolutely the only place I will take my vehicle. My husband’s truck actually needs a nasty scratch fixed from road waste a big rig threw up onto his passenger side door. I am thinking it’s rime for an estimate and then having it fixed. What do you guys think, Bumpus?
2/10/2018