Everyone in the office was extremely friendly. All the work rhat was required was explained completely. We received calls explaining additional damage found and also received updates as to when my car would be ready and follow up telephone calls as well. My car looks brand new again and I am extremely happy with the whole experience. I would highly recommend Bumpus to anyone needing body work on their vehicles.
4/21/2016
Jeri M. VERIFIED CUSTOMER
Vehicle Make : Toyota
ALWAYS done right! Great bunch of guys - awesome work. I wouldn't use anyone else
4/21/2016
Elizabeth N. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys are the best in town!
Keep up the great work!
4/19/2016
Jason G. VERIFIED CUSTOMER
Vehicle Make : Ford
Communication was excellent. The repairs that were made make my truck look as good as new. You were able to get the work done rallied than expected. Thank you
4/17/2016
**** C. VERIFIED CUSTOMER
Vehicle Make : Dodge
The staff were very helpful, friendly, and knowledgeable.
4/16/2016
Richard D. VERIFIED CUSTOMER
Vehicle Make : GMC
Always satisfied with the work done. Courteous staff and emails that keep you up to date. Very professional. Easy drop and pickup service. Thank you for being a great repair shop. Keep it up!
4/16/2016
Andrea C. VERIFIED CUSTOMER
Vehicle Make : Nissan
The body work was impeccable but I was hoping my alignment would have been fixed since last time I brought the car in it was supposed to be done.
4/14/2016
Jennifer H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Awesome experience from the beginning to the end!!!!
4/13/2016
Monica T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great fast job and great customer service
4/8/2016
John A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Customer service at its best!
4/7/2016
Angela H. VERIFIED CUSTOMER
Vehicle Make : Nissan
My issues are being addressed next week.
4/2/2016
Carolyn E. VERIFIED CUSTOMER
Vehicle Make : Nissan
I am actually coming in tomorrow to have y'all look at my door. The window doesn't auto up any more and there is a rattling inside the door when I drive. Other than these minor issues I am happy. :)
3/24/2016
Ida O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Always super helpful and nice when I called to check on my vehicle. Followed through with what was promised every time. This is why I will always use Bumpus and refer everyone I know.
3/23/2016
Paul R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
everything was great. Had an issue with the bumper not matching up and the trunk with a wider gap that I thought would be better, but the man I saw when I picked up the car was able to match the bumper up and the gap in the trunk was able to be matched back up but still appears to be a little more of a gap like it was when I picked up the car.
3/23/2016
Summer B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Before my car went into their shop my heat worked perfectly. After if came out of their shop it wasn't working. I took it back today the heat worked till I got home then now my heat is not working again. I am not happy...... at all
3/22/2016
Susanne B. VERIFIED CUSTOMER
Vehicle Make : Dodge
We've had several repairs done with Bumpus. We love the fast and friendly service. We also come back because we do not feel the quality of workmanship can be topped. Thank you for making my accident a pleasurable experience.
3/21/2016
David P. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great work, excellent customer service & quick turnaround time!
3/17/2016
Home S. VERIFIED CUSTOMER
Vehicle Make : GMC
Would not deal with anyone else. They always deliver on what they say
3/15/2016
Judith B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was pleased with the smooth business-like handling of the transaction, the updates, the fact that once you had the car you had the parts already on hand.I also appreciated the waiver of the deductible. Given the weather it was understandable that the repairs had to be delayed. I feel my car was safe in your hands.
3/12/2016
William M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent, reliable, & quick service. My car looks like new!