Property stolen from vehicle
Contacted management w value of losses
Management stated that, yes, we had a problem w theft.
Management said that the $400 offer to settle was “above his paygrade” and would get back with us. Albeit the actual retail value of stolen property was closer to $****,000.
Never heard back from anyone.
Small claims court is being considered.
8/18/2020
Judith M. VERIFIED CUSTOMER
Vehicle Make : Honda
Pleased with the results.
8/18/2020
Timothy G. VERIFIED CUSTOMER
Vehicle Make : Lexus
It was good until I had to go back and they needed to order parts to finish repair. Waiting to hear from them when the parts come in.
8/11/2020
Hannah P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everything looks great on my car, during the process they were very good at communicating what they were doing. Will definitely use Collision Works again!
8/5/2020
Sheila L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great repair work!
7/10/2020
Blake C. VERIFIED CUSTOMER
Vehicle Make : Ford
The team at Collision Works of Tulsa Hills are top notch!! Very friendly and professional, always making sure you’re happy with the finished product! We will be using them for any of our auto body needs!
6/22/2020
Chad O. VERIFIED CUSTOMER
Vehicle Make : Ford
It wasn't completely fixed.
6/2/2020
Lakshmi G. VERIFIED CUSTOMER
Vehicle Make : Honda
Done well!
5/19/2020
Lujeania C. VERIFIED CUSTOMER
Vehicle Make : Buick
They were fast. Professional and kept you informed with what was going on.
The staff was friendly. But I think one should always under promise and over deliver. The part was ordered from Kia and did not come in a timely manner. So the completion was delayed for us by over a week. While it was not the fault of Collision Works, I would have appreciated a call informing me instead of canned texts saying it was on time -- I had to call them to get more information.
12/3/2019
IAN H. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Looks like brand new. Thanks
11/30/2019
ROBERT L. VERIFIED CUSTOMER
Vehicle Make : NISSAN
When we brought the car in we were given a completion date of Nov. 14 or 15. The car wasn't ready until a full week later on Nov. 22. The wrong headlight was ordered and waiting on the right headlight pushed back the completion date. I understand this work is difficult and time-consuming. I know the repairs don't always go as planned, but a few more updates along the way would have been appreciated. I called on several occasions and I was told I would receive a call back. Most of the time, I did not receive a call back. It was slightly frustrating to try to get an accurate idea of when the care would be ready. The work was done well, the car looks good. Again, I know this is not an easy process. A little more communication would have been appreciated. Thanks!
11/25/2019
CONNIE B. VERIFIED CUSTOMER
Vehicle Make : FORD
very professional, courteous, on time with estimated repair time Thank you very mucht
11/23/2019
Lena D. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
I was impressed with the texts showing how my car was coming along. They finished before they said it would be done and they were very friendly and helpful! I would definitely recommend them!!
11/20/2019
Micah M. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Excellent service and very friendly! Would definitely do business again!
11/14/2019
Glenna P. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Very professional service. My truck looked brand new! I loved being updated about how things were going and when I could expect to get my vehicle back. Wonderful experience! Thanks so much!
11/12/2019
JAYME F. VERIFIED CUSTOMER
Vehicle Make : FORD
Great updates throughout the process.
Happy, so far, delivered on what was promised.
Many thanks.