Only reason I had some doubt in saying completely satisfied was the two headlights do not match now. Wish someone would have called me to ask looking for a matching headlight and it is proving to be difficult to find.
11/28/2022
Bill T. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was kept up to date almost daily with the progress of my vehicle. When I got it back, ahead of schedule, it looked absolutely spotless. Great detail was given to do the required work, and a total cleaning of the vehicle. That was above and beyond normal service and I couldn't be more pleased with the job!!!
11/26/2022
Scott F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job! I highly recommend this company for anyone needing repairs.
11/25/2022
Joan M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I couldn’t have asked for better service and updates. Would recommend them for an y type service. Top notch group. Of people!!!!
11/21/2022
Anthony B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Professional handling from start to finish. Timely updates. Top notch service. Would highly recommend.
11/21/2022
Jennifer H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I just think this is a great business. The staff is very kind and knowledgeable, and the work is terrific. Jessie was especially helpful in navigating our claims process and keeping us informed of the repair progress. Everything was pretty wonderful, particularly given the current challenges of parts supplies, etc. Super grateful for the unique integrity of PB&B.
11/16/2022
Carol D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very professional service. Guided me in the correct process with my insurance company. Thanks for sharing your knowledge.
11/13/2022
Susan K. VERIFIED CUSTOMER
Vehicle Make : Honda
Was helpful and effieient
11/3/2022
Larry C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your company was professional and efficient in dealing with our damaged vehicle. Shane Cleckler was especially helpful and knowledgeable. Thank you, we appreciate all staff members that we dealt with from our first contact to the last.
11/2/2022
Robert B. VERIFIED CUSTOMER
Vehicle Make : Toyota
However when I received my car back the side w/out repairs was dirty but overall the repairs were perfect.
10/28/2022
Tammy J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Job well done
10/28/2022
Leonard T. VERIFIED CUSTOMER
Vehicle Make : Ram
Great experience and quality work
10/26/2022
Dianne F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Car was totaled so we didnt have a repair experence
10/26/2022
Cesar R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Profesionalls
10/23/2022
Marlena D. VERIFIED CUSTOMER
Vehicle Make : Ford
I never received a repair bill after I was told I would. I responded to an email from Shannon that I failed to get a returned response on. There were things missing from my vehicle when I went to recover them.
10/11/2022
Dunbar Sales. VERIFIED CUSTOMER
Vehicle Make : Honda
I was so impressed with Professional Paint and Body employees. They are all courteous, knowledgeable, and make every effort to keep their customers informed regarding scheduling, insurance,etc. They handled most everything regarding the insurance company. Shane Cleckler was the person who greeted me when I made my appointment for the estimate and he kept me informed throughout the process. He is very professional and knowledgeable. The entire team was a pleasure to work with and they did an incredible job on my car. I highly recommend this company.
10/2/2022
Linda R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent job,. Customer service fantastic,. Very pleased with results..
9/24/2022
Donita E. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a great job! Everyone that I have dealt with has been super nice and extremely helpful. We have always trusted them to do our body work and they have never let us down. Highly recommend!!
9/21/2022
Patrick H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks to all your team that helped me retrieve all my belongings from my truck...a lot of which I would have never been able to do by myself. You're team showed me the best courtesy I could ever have expected to get.
9/19/2022
Amy G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Jessie made sure that I knew where they were in the process of fixing my car every step of the way.