Repair fine but communication about timeline was not as I would have hoped . Original 7 day job became nearly 3 weeks. Previously discussed. No reply needed.
6/9/2024
Arden G. VERIFIED CUSTOMER
Vehicle Make : Range Rover
Great job!!!
2/28/2024
Brenda D. VERIFIED CUSTOMER
Vehicle Make : Buick
Keep up the good work.
1/5/2024
Ivar M. VERIFIED CUSTOMER
Vehicle Make : Ford
The body work itself is good. However, they did have to remove the driver's side door panel but when I got the vehicle back, the interior door handle is a bit loose and the door lock/unlock switch does not work. I left a message with the shop via voice mail. I have not heard a reply back yet, that was about a week ago.
12/23/2023
Daphne W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The repair shop at Rice did a superb repair on my back driver’s door. Everyone is very pleasant and dependable. They even clean up my car while the repair is done. Rice is the only repair shop for me.
10/29/2021
Doug H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Car came back looking like nothing was ever wrong with it, which is an improvement since it was in a collision. Can't ask for more really.
5/30/2020
Deliana H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I love the text update option you have that kept me posted on the status of my vehicle! Very friendly staff and good repair to vehicle.
12/14/2018
Clair H. VERIFIED CUSTOMER
Vehicle Make : Buick
excellent repair. Looks like new.
8/26/2018
Rice Buick Gmc Collision Center Replied:
“Thanks for the review.”
Linda M. VERIFIED CUSTOMER
Vehicle Make : GMC
I loved the Rice Team. My car looks amazing.
7/13/2018
Tom R. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The Body Shop at Rice Buick-GMC is the most professional and courteous unit that I have dealt with in any business for a long time. From my initial meeting of David, and subsequent conversations with Mark and Ray, I was very impressed by their attention to detail and their good personalities. Your online status message process was also a pleasing first for me, and I applaud your company for keeping the customer informed on my vehicle repair status. Without a doubt, you have a winning team in The Body Shop.--Tom R
6/29/2018
Andrey S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team was extremely helpful and so kind when my car was getting worked on at the shop. I couldn't thank them enough!
3/31/2018
James W. VERIFIED CUSTOMER
Vehicle Make : Ford
Well done
9/1/2017
Alexis F. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I appreciated the text updated about the progress on my car, it kept me well informed.
7/15/2017
Adam M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everything was handled with ease. Very simple process and the car looks great.
5/19/2017
Arthur L. VERIFIED CUSTOMER
Vehicle Make : Ford
It was handled in a professional manner. Thank you again.
3/31/2017
Deborah D. VERIFIED CUSTOMER
Vehicle Make : Ford
Your employees are wonderful and I got my car back in the time frame I was told I would thank you so much
2/21/2017
Christy D. VERIFIED CUSTOMER
Vehicle Make : Toyota
We love Mark and his team! Friendly, honest, kind, fair and fast!
12/23/2016
Melvin F. VERIFIED CUSTOMER
Vehicle Make : Nissan
They were excellent to work with from beginning to end. Best service ever!!
8/15/2016
Mark M. VERIFIED CUSTOMER
Vehicle Make : Ford
Very nice work guys. Also very nice employees
6/22/2016
Scott J. VERIFIED CUSTOMER
Vehicle Make : Land Rover
The team was very professional and exceeded our expectations. I am very pleased with the service we received and the quality of the work performed. The vehicle was finished ahead of schedule.