Mr Sivone K. Provided outstanding customer service and my vehicle looked brand new upon completion.
6/26/2018
Jay W. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent repair job, and very competent and timelyattention by Simon
6/10/2018
Admiral Vehicle. VERIFIED CUSTOMER
Vehicle Make : Ford
Car was damaged in the shop. I need to bring it back for repairs of the front bumper. Steering wheel cover was disassembled for the recall repair assume but the cover wasn’t assembled back correctly. Noticed stains in the interior sun roof area.
Disappointed to say the least
6/9/2018
Patrick R. VERIFIED CUSTOMER
Vehicle Make : Ford
It was fast and professional. Our adjuster was outstanding. Our 2016 mustang was in and out. Looks great
6/5/2018
Jesus A. VERIFIED CUSTOMER
Vehicle Make : Ford
Kudos to Sivone for taking care of my concerns with the repair. Keep up the good work.
5/26/2018
Rosalinda B. VERIFIED CUSTOMER
Vehicle Make : Ford
We would go back to this dealership for any further service work. We were kept informed to the progress of the job via email and followed by a phone call. We appreciated this.
5/24/2018
Yasmin L. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service. The representative I worked with listened to all my questions and concerns.
5/22/2018
Richard B. VERIFIED CUSTOMER
Vehicle Make : Ford
I felt the repair was in the hands of pros from the moment I brought the car in. The service advisor understood what was needed and how best to get it done. They out performed their promise and delivered the car a few days a head of schedule and the repairs looked excellent. Overall a very smooth transaction with a good outcome, I am a very satisfied customer.
5/22/2018
Linda S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everyone was very helpful and did an outstanding job on my car. Thank you Northside Ford.
5/22/2018
Travis B. VERIFIED CUSTOMER
Vehicle Make : Ford
They were very curious and professional. They als did a very good job on the vechile. Simone was very good like working with him.
5/17/2018
Gary T. VERIFIED CUSTOMER
Vehicle Make : Ford
My collision rep, Sivone was absolutely outstanding. Superior customer service!
I will always use Northside Ford for my collision issues thanks to Sivone’s efforts!!!
5/9/2018
Frank P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Took care of my professional and promptly
5/5/2018
Adam R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent!
5/3/2018
Miguel P. VERIFIED CUSTOMER
Vehicle Make : Kia
My car looks great. The service team walked me through what repairs were needed. Super friendly and kept me updated. Glad I chose y'all for USAA repairs.
4/26/2018
Amy E. VERIFIED CUSTOMER
Vehicle Make : GMC
Your team was very fast and you have a new service man Shivone. I gave him a 10 out of 10. We did not have a rental car so our family of 9 was strapped with out a car. So Shivone did a nice job it getting the car back quickly. Thank you.
4/26/2018
Robert D. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job. Completely satisfied, Sabon is to be complimented!!!
4/22/2018
Michael C. VERIFIED CUSTOMER
Vehicle Make : Ford
Samone was great he kept me informed throughout the entire process, where I had some concerns about this custom aftermarket grille emblem & color blending he reassured me of the great professional body techs & what a great job would be done.He was very knowledgeable in explaining the whole repair process.I knew I was in the right hands.My Mustang looks better then the day I bought it New the front lines honestly line up better I compared the pictures actually.KUDOS Samone & the expert Bodyshop techs @ NorthSide Ford!!!Thanks a Billion for making my Mustang look a Million!!!
4/20/2018
David M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Professional service, repair completed on time
11/3/2017
Beverly P. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent Job! I would definitely use you again!
8/11/2016
Alex F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Rich Hanley was awesome. He kept us informed and explained everything to us in a timely manner. The vehicle came back to us like if it was new. We are very happy to have had Northside Ford work on our vehicle for us and will choose them again if need be and will recommend it to our friends and family.
The Flores family