Communication regarding status of repair needs improvement
5/1/2022
Bill A. VERIFIED CUSTOMER
Vehicle Make : GMC
Very good job
4/2/2022
Elaine M. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Very Friendly and trying to get the job done. Because parts were delayed the timeline was long. There was one part that I asked for because the y said it would be another 4 weeks. I found the part myself the next day and called them and gave the information to the repair shop and they ordered it and was repaired very quickly. Other than that, everything was great! Thank you!
3/20/2022
Angel V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The repairs were done in a timely manner. Also the staff was helpful and went above and beyond.
3/19/2022
Edwin K. VERIFIED CUSTOMER
Vehicle Make : Ford
The collision repair Is very satisfactory. The directional signal light replacement is very satisfactory. The additional 2 small dent repairs that I asked to be fixed & billed to me separately from the insurance repair were not done & personnel advised they had no memory or paperwork on the 2 tiny dents I wanted fixed. Otherwise good service.
3/14/2022
Linda P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank you for a great job.
2/27/2022
Joseph B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you for a great job! I was pleased with the customer care you provided throughout the repair process.
I will recommend you to others without hesitation based upon the quality job you provided to me.
1/24/2022
Michael N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very nice work!
12/19/2021
Tawnee M. VERIFIED CUSTOMER
Vehicle Make : Scion
my Scion is perfect like the day I bought it. Sanborn collision center team is #****. I will refer everyone to Sanborn. thanks guys for a job well done and for your excellent people skills. very professional.
12/9/2021
Chuck C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The collision center was very helpful and courteous. Will to ensure repair was done correctly and welcome feedback for any issues related to the work performed
12/3/2021
Dolores M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The customer service went above and beyond to keep me in the loop about what was going on with the repairs.
11/26/2021
Porcia H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Well, I received a call saying my car would be ready Thursday after 4pm. I had to work Thursday so I couldn’t pick it up until Friday. I got there on Friday and my car still wasn’t ready. Apparently the crew that does the clean up hadn’t done it yet and they were at lunch. A couple of guys from the office ended up doing it but I still had to wait about 45 minutes for that to be done. Other than that, the body work was great!
11/7/2021
Randy W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very happy with the experience
10/24/2021
Mark S. VERIFIED CUSTOMER
Vehicle Make : Kia
Estimator Juan was professional and friendly
10/21/2021
Clifford K. VERIFIED CUSTOMER
Vehicle Make : Jeep
The work was done ahead of schedule and was under the estimate
10/17/2021
Mary A. VERIFIED CUSTOMER
Vehicle Make : Lexus
John was so easy to work with and kept me informed with my car’s progress the entire time it was in your care. I appreciate everything done for me
10/16/2021
Juanita C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Wonderful job they out did it service was great and they cared about me as a person.
10/10/2021
Francisco M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent work thank you very much
10/2/2021
Larry E. VERIFIED CUSTOMER
Vehicle Make : Honda
It is a job well done The people were kind and they answered my every question The only hard part was waiting a month for my part but that's not there fault and they did good work as they do every time I take my car over there
9/25/2021
Belisario G. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service kept me informed through out the repair of my vehicle.