Charles knapp and danielle kreup have been very kind and helpful to me each time I've been in for a repair. I have been impressed with the quality of work and truly appreciate the frequent updates on the status of my car. I have recommended the shop to my friends and family.
9/25/2014
James S. VERIFIED CUSTOMER
Vehicle Make : Ford
Service was extremely excellent. Job well done. Thank you for making my new car new again.
9/12/2014
Kelsey S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very satisfied! Everyone one there was so nice. The repairs took no time at all! Would definitely go here again!
8/29/2014
**** E. VERIFIED CUSTOMER
Vehicle Make : GMC
The bodyman and **** did a wonderful job.
8/22/2014
Justin M. VERIFIED CUSTOMER
Vehicle Make : Acura
Great communication. Great work. Very professional
8/22/2014
Pete J. VERIFIED CUSTOMER
Vehicle Make : Ford
We bring all our collision repairs to the Glen Carbon location. They Rock!!!
8/8/2014
Michael B. VERIFIED CUSTOMER
Vehicle Make : Kia
They did a great job on my car and I like that Charles kept me updated!
7/26/2014
Alan S. VERIFIED CUSTOMER
Vehicle Make : Kia
The damaged tire was replaced, but it took an ex tra day. Other than that it was fine.
7/25/2014
Craig H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Not satisfied with the drop off, pick up, or the work that was done.
7/25/2014
Mary L. VERIFIED CUSTOMER
Vehicle Make : Honda
It was just a simple process. I didn't really have to do anything and my car looks good. It was done in way less time than anticipated. Everyone is friendly. I am am agent and try hard to refer to you. Thank you.
7/18/2014
Kelli S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great experience, nice work done quickly!
7/12/2014
Jamie S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for all of your hard work.
7/10/2014
Dwayn S. VERIFIED CUSTOMER
Vehicle Make : Lexus
The car looks great. I never had to wonder about the status of my car! Your company always kept me up to date via text messaging or a phone call. This puts you a step above the rest. Can't beat the lifetime warranty either. You earned my future business. Thanks
7/9/2014
Diane G. VERIFIED CUSTOMER
Vehicle Make : Ford
My first experience with them. They were awesome! What I thought would be a huge inconvenience and stressful time wasn't. The young lady at the front desk was super helpful and Charles Knapp was so easy to work with. He quickly eliviated any stress or concerns I had. Probably one of the best service experiences I've ever had. He kept me up to date through the entire process. It is because of him and his team that I will tell everyone I know to go there. As you know,social media is a great avenue for that. I posted to Facebook about my experience before I even pulled away to refer all my friends and family. Thanks to Charles for exceeding my expectations. Sincerely, Diane G
7/9/2014
Ashlee R. VERIFIED CUSTOMER
Vehicle Make : Mazda
Charles was very helpful throughout the entire process. He kept me notified of the status of my vehicle and was upfront about repairs. Also, all of the front desk staff were friendly and helpful. The Glen Carbon ABRA made a unfortunate incident pleasant to get taken care of. I would recommend the shop to anyone!
6/28/2014
Linette T. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Charles was the nicest person to do business with !!!! He was great and professional! Would recommend him for sure
6/27/2014
Jo Ann. VERIFIED CUSTOMER
Vehicle Make : Ford
Awesome job!! Thank you so much!!
6/26/2014
Lena F. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I really thank Matt and Charles and all the team for all the work,they were the nices people I had to deal with.thank you againg
6/25/2014
Leslie B. VERIFIED CUSTOMER
Vehicle Make : Toyota
We need to bring the vehicle back for an alignment issue, possibly a brake issue, and a front-end piece of the bumper that is not attached like it should be. We've already talked with charles @ Glen Carbon and are arranging having this done. No problem that can't be fixed.