Awesome, Outstanding, Excellent, Professional, Superb, Superior, Superlative, Unrivaled and very Professional! Thanks!
9/14/2013
Christopher R. VERIFIED CUSTOMER
Vehicle Make : Toyota
great job lots of communication very well done. Angel and Duke did a great job.
9/14/2013
Ronald M. VERIFIED CUSTOMER
Vehicle Make : Honda
Duke was great!
9/13/2013
Jerry P. VERIFIED CUSTOMER
Vehicle Make : Ford
I love the humor with your text messages and with the staff. I might have to put dents in the vehicle on purpose to see you more often!
9/12/2013
Alan K. VERIFIED CUSTOMER
Vehicle Make : Honda
Great work - I am very pleased with the work. The communication was excellent.
9/9/2013
Danny M. VERIFIED CUSTOMER
Vehicle Make : BMW
Angel was very easy to work with and kept me informed thru the repair process.
9/7/2013
Frank A. VERIFIED CUSTOMER
Vehicle Make : Dodge
While be completing the customer survey and providing my comments there.
9/3/2013
Debra J. VERIFIED CUSTOMER
Vehicle Make : Kia
Charles was very hands on, sent texts and phone calls.
8/31/2013
Kathy /. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great communication throughout the whole process. And I certainly appreciated the curtesy ride to get the car - thank you!
8/30/2013
Gordon B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Your front desk staff was very professional and represented ABRA very well. Your staff is absolutely the best. However, the person who really was a shining star and who caused my wife & I to feel that we brought our car to the absolutely best shop available anywhere was Angel. We have no doubt that her mission was to make certain we were knowledegable of the status of our car and that we would be satisfied with the end product---and we are very pleased. We will be telling all family and friends there's only one place to go if they want the very best auto repair service: ABRA in O'Fallon. ---and ask for Angel. Thank you, retired Mayor, E.St. Louis, Aug. 29,2013
8/30/2013
Monica W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The sweetest people were great to work with and answered all of my questions. I also couldn't believe how quick it was completed. So Happy!
8/30/2013
John H. VERIFIED CUSTOMER
Vehicle Make : Volvo
Great job! Wonderful customer service. Charles to every opportunity to explain what was done and guaranteed I understood and answered all my questions. Would definitely highly recommend.
8/29/2013
Craig E. VERIFIED CUSTOMER
Vehicle Make : Toyota
I read about your company on Angie's List and have to agree with all the positive comments. In a world where you get what you pay for, you guys charge a fair price and then threw in some extra work when the opportunity arose. Gracias, donka, arigato, she she...you get the point. Thanks. Oh yeah, thanks to the fellas who gave me the much needed ride to and from home.
8/27/2013
Gregg S. VERIFIED CUSTOMER
Vehicle Make : Nissan
You were quick but thorough in completing the repair with as little inconvenience to my schedule as possible. I was impressed with the help you gave in acquiring an Enterprise rental car and returning it. The cost was pretty comparable to the amount of damage so I was satisfied with the cost. After the damage was repaired you were great in cleaning the outside of the entire car. I only have one small complaint and that is the waiting area needs help. ( ie magazines, newspapers, tv, etc.)
8/23/2013
Jeterria T. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service!! By far the best I have experienced! I really appreciated the updates. I was always informed on the status of my vehicle. I never had to call because Justin kept me in the loop the whole way through the entire process. Again, thank you for the great work and customer service. :-))
8/21/2013
Jerry L. VERIFIED CUSTOMER
Vehicle Make : Pontiac
We were very pleased with job.
8/21/2013
Bertram A. VERIFIED CUSTOMER
Vehicle Make : BMW
My compliments to your team. Top notch. service with continual updates. Everything was completed as promised and my vecicle was cleaned before it was presented for .
inspection. Very satisfied. Will return again.
Please convey my gratitude to Charles Knapp, the ladies at the front desk and the rest of the team that did a supurb job and deserve recognition.
Thanks,
Bert Armstrong
8/19/2013
Tom M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Angel did a FANTASTIC job, better than what I expected. She noticed a small dent in my car door and fixed it before it was painted over. Great job!
8/17/2013
Kyle R. VERIFIED CUSTOMER
Vehicle Make : BMW
Worked with us would refer you to our friends.
Thanks
Kyle
8/16/2013
Daniel S. VERIFIED CUSTOMER
Vehicle Make : Ford
Very quick, efficient and courteous. Considered customer needs. It appeared the management truely felt a pride of ownership in responsibility for ensuring quality work and customer satisfaction. One negative was the multiple emails I received that were generated by the administrative staff. One initial contact email and a status update by management would have sufficed. Six emails mostly thanking me for my business with cutesy phrases quickly became an irritant like spam.