When I first got to ABRA for my appointment to get vehicle repaired, the nice young lady at front desk called "Angel" to take care of me. "Angel" was too busy so I waited quite awhile. Front desk person paged spmeone else who came and took care of intake. Was t o ld at that time that "Angel" was my go yo prrson. We discussed damage and what eould need to be done. I then had t o go back to wsit for rental car representative. This was a ll supposed to have been arranged ahead of time, at least that was what I was told. Never did hear from the mysterious Angel.
Picked up car today and it looks good. In the late afternoon light I didn't notice any color variation. Our car was checked out by receptionist who admitted she knew nothing about what she was doing. She was doing her best.
5/7/2014
Adriana P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Number ****! Highly recommended!
5/1/2014
Adam K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great job! I was always kept in the loop whether it was by a phone call or a text update. My car looks brand new and it's so clean and beautiful like it's brand new! I'll definitely come back/refer to anyone if needed!
5/1/2014
Brad B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Excellent
4/30/2014
James L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was super nice and polite. It was all very simple and efficient. Excellent communication. The car looks great! Great job and superb Customer service.
4/30/2014
Austin P. VERIFIED CUSTOMER
Vehicle Make : Honda
Be more flexible with pickup. After some misunderstanding about cell phone number, I was contacted saying my vehicle was ready for pickup right then. I was given little previous notice because of the incorrect cell phone number, which is understandable, but I felt pressured to pay instantly for the services, whether I was able get over to see the car that day or not.
4/28/2014
Linda C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
They did a great job and I think way above with keeping me informed
4/25/2014
Raymond L. VERIFIED CUSTOMER
Vehicle Make : Nissan
We were impressed with the almost daily email updates as well as the finished work. Also, the restoration of the headlights was amazing! Duke was very knowledgeable and funny. We want to express our sincere thanks for a job well done!We will not hesitate to refer people to your establishment.
Sincerely, Ray & Dera Leadbetter
4/21/2014
Ray W. VERIFIED CUSTOMER
Vehicle Make : Ford
My truck look awesome. Abra did a great job !
4/19/2014
Derek L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Was not happy with the service from the front desk. Upon dropping off the vehicle I specifically asked about the acceptance of out of state checks and was told it was no problem. However, when they processed my check on the date of pickup, the check wouldn't go through and the young lady had no idea what to do. If she had checked into the check policy when I asked at drop off, I could have transferred money from that account to my local account. I will know have a headache for the next few days juggling money around to cover an unexpected 500 change from my local account. Also, will be calling Usaa to review my estimate and repairs. After looking at my final ticket, I'm not sure what in the world my windshields and sunroof have to do with a broken tail light and dented rear fender.
4/17/2014
Lisa D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great service start to finish!
4/17/2014
Rodney S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car looks wonderful and was finished so fast. Thank you!
4/16/2014
Israel T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work was done on my truck. Very satisfied and excellent costumer service
4/16/2014
Lisa R. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The car looks amazing!! Top-notch workmanship and Outstanding customer service! I will not hesitate to recommend the shop or come back to them for any body shop needs. Thank you for a perfect experience!
4/12/2014
**** K. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thank you for the speedy and professional service.
4/9/2014
David M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Awesome, courteous, professional service from all involved. Thank you!
David Marchant
4/4/2014
William T. VERIFIED CUSTOMER
Vehicle Make : BMW
Great job... Please avoid dirty footprints in the vehicle when you're don't though...!
4/1/2014
Barbara H. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service and quality. Extremely pleasant people to deal with. If need to will definitely return.