Fair & reasonable rates; excellent customer service from all
involved (receptionist, estimator, shuttle driver). Work
completed when promised; car looks great!
11/10/2016
Jeremy B. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything went as planned. Great work again!
11/10/2016
Ronald W. VERIFIED CUSTOMER
Vehicle Make : Ford
I've only had my car back a couple hours but so far I'm very pleased. The front desk people were great. I love your use of text updates. BUT ... they aren't updating anything at all. They are pep talks. You could really use this great idea in much more effective ways. No pep talk ... tell me where things stand with my car. That would have thrilled me.
11/5/2016
Erika S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service ,faster,excellent comunication, good job!!you guys are the best!! Definitely I'll tell all my peoples about how good you guys work!!
11/5/2016
Jessica H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The entire team at the O'Fallon IL ABRA are amazing ,kind and professional people who genuinely care and that means a lot at such a stressful time they make the process smooth. Thank you all so very much!
11/4/2016
Todd A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Superior customer service!
11/1/2016
David S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciate your timely updates and for being patient with me when I called! My truck looks perfect!
11/1/2016
James L. VERIFIED CUSTOMER
Vehicle Make : GMC
great job
10/29/2016
Donald M. VERIFIED CUSTOMER
Vehicle Make : BMW
Appreciate the frequent updates
10/28/2016
David W. VERIFIED CUSTOMER
Vehicle Make : BMW
Staff was exceptional! Great customer service!
10/28/2016
Wilma B. VERIFIED CUSTOMER
Vehicle Make : Honda
Cynthia was very friendly, welcoming, and helpful.
10/22/2016
Jerry K. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very impressed with your customer service and communication! I would recommend you highly to anyone I know.
10/22/2016
Marian W. VERIFIED CUSTOMER
Vehicle Make : Lincoln
???? yes
10/21/2016
Dennis D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Abra did a wonderful job of restoring my car. I guessed that they would clean up the outside, but I was surprised that the inside was cleaned up. I also appreciate that they sent someone to get me so that I could get the car home. Thanks! Great job!
10/21/2016
Ralph O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The car repair was very well done. The paint job and detailing were excellent! Thank you for a superb job!
10/20/2016
Fahad H. VERIFIED CUSTOMER
Vehicle Make : Honda
Staff were very nice and understanding, shout out to he people that detailed my car after repair.
10/19/2016
Carlos G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I can't say I am totally satisfied with my experience at ABRA. The reason being because certain parts weren't replaced that should have been to make the vehicle 100% safe.. Also, have some shaking coming from the truck almost as if wheels/tires were not properly balanced. State Farm was on board to take care of any issues but the shop did not back me as they should have.
10/19/2016
Sam S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car looks really great. Thanks
10/18/2016
Mark B. VERIFIED CUSTOMER
Vehicle Make : BMW
They did a very good job. They updated me during the job.