I received almost play by play text updates about my car which was great. The team and Mr. Bill were very helpful. The ladies in the front were very helpful with getting me set up with my rental as well. Great experience with this O’Fallon Abra office.
1/2/2019
Jennifer B. VERIFIED CUSTOMER
Vehicle Make : Honda
They were friendly, kept me timely advised, and were helpful in getting matters resolved.
1/2/2019
Nickole M. VERIFIED CUSTOMER
Vehicle Make : Lexus
The process and staff were excellent
12/30/2018
Dennis P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent experience throughout! Very fast repair, extremely friendly and helpful customer service, a pleasure to do business with! You will be highly recommended by me to anyone that needs repair!!
12/30/2018
Edward S. VERIFIED CUSTOMER
Vehicle Make : Lincoln
The constant communication was great (text) and the car was cleaner that when I dropped it off!
12/30/2018
Matt K. VERIFIED CUSTOMER
Vehicle Make : Honda
Great communication by all staff! Quick turnaround on job and car looks great!
12/29/2018
Amy M. VERIFIED CUSTOMER
Vehicle Make : BMW
Jake was great! Very thoughtful and clear.
12/28/2018
Latonya Fort. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very courteous and professional! I would recommend to anyone.
12/27/2018
Gary H. VERIFIED CUSTOMER
Vehicle Make : Ford
The job was perfect, but even more impressive was the positive customer service. Bill Spain communicated with me on a daily basis to keep me informed on the status of the repairs. Further, Bill went the extra mile to expedite the repairs for me and came in on Saturday morning to be present when I picked up my truck. Thoroughly impressive!!
12/23/2018
Garry B. VERIFIED CUSTOMER
Vehicle Make : Dodge
It was a pleasure doing business with ABRA. Everybody was very helpful and did a great job keeping g us informed on the progresd
12/22/2018
Elaine R. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service
12/22/2018
Jeanette W. VERIFIED CUSTOMER
Vehicle Make : Buick
The front end staff, (ladies) were very good and informative. Car was done sooner than the staff predicted.
12/21/2018
John R. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job and a quick turnaround.
12/20/2018
Christian B. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was informed daily on the progress. The staff are so nice and friendly, if I had to recommend a body shop it would be Abra.
12/20/2018
Judi B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I love how friendly your front desk staff is and your repair team is amazing! Thank you for professional and speedy service.
12/18/2018
Harry R. VERIFIED CUSTOMER
Vehicle Make : Honda
They followed through with everything they said they would do and a little more
We were very satisfied
12/16/2018
Christopher K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
All of the employees displayed excellent customer service, making me feel comfortable having my truck repaired at Abra. They were knowledgeable, confident, and were truly professional. Thank you, Chris Koviak
12/16/2018
Lynn G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Bill sent updates often so we knew how our repairs were progressing. I informed him that we’d be traveling from Arkansas to get our vehicle and he was concerned for our long trip and weather situations. We were very pleased with his attention to detail and concern for us.
12/15/2018
Brian T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Outstanding job
Excellent communication throughout
Really appreciated the updates and the coordination between you
and Enterprise
Rachel was Super
Thank you
Very impressed with your operation