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Real Reviews from VERIFIED CUSTOMERS
Diane L. VERIFIED CUSTOMER
Vehicle Make : Honda
Appreciated you putting me at ease and handling all the details with the insurance company and the rental car place. So nice not to have to be worry about anything!
8/22/2017
Barbara G. VERIFIED CUSTOMER
Vehicle Make : Buick
Our 5th Abra experience. 5 stars.
8/18/2017
David R. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was friendly and professional. I was kept uptodate thru the repair process. I would choose ABRA again.
8/17/2017
Jose P. VERIFIED CUSTOMER
Vehicle Make : BMW
I've have a great experience and thank you kelly for always keeping me posted on my vehicle.
8/17/2017
Roger S. VERIFIED CUSTOMER
Vehicle Make : Ford
Job well done, very good
8/17/2017
Cynthia W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Nice job!
8/11/2017
Danny G. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
I recently had my car repaired at Abra's Swansea location here in Illinois and was really impressed with how my car turned out and how quickly I got it back. Their attention to detail went above and beyond my expectations. Abra really does go out of their way to make sure the process of having your vehicle fixed is as easy as possible. Everyone I delt with at Abra from their receptionist Cindy to some of their managers Carly and Kelly were super friendly and went out of their way to make time to answer any questions I might have had. I have a very expensive aftermarket stereo system in my car and Abra eased my worries by making sure my car was locked up inside their building every night while they were closed.I would definitely refer Abra to anyone that needs body work because you will not be let down. They get an A++++ from me. Thank You Abra
8/11/2017
Johnathan W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Went well above and beyond. When told that my rental coverage was running out, they offered to cover the remaining few days while repairs were completed. Also offered to touch up a completely separate area of the car unrelated to the accident repairs while it was in the shop. Finished weeks ahead of initially estimated schedule. A+ service
8/10/2017
James D. VERIFIED CUSTOMER
Vehicle Make : Honda
We are frequent flyers with Abra. Always pleased with the repairs. Thank you
8/1/2017
Letitia Irena. VERIFIED CUSTOMER
Vehicle Make : Honda
Staff was polite,helpful, and professional. Var was finished fast and looks amazing.
7/27/2017
Jimmy D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Repair services provided and the customer service was excellent, thanks!!!
7/27/2017
Gary L. VERIFIED CUSTOMER
Vehicle Make : BMW
Definitely a 10. Both in terms of quality of work and ease of doing business. Appreciate all your help. Thanks! Gary Seibert
7/22/2017
Joseph H. VERIFIED CUSTOMER
Vehicle Make : Ford
Did a good job on repairs & kept me well informed
7/20/2017
Nicole H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everything was very organized and everyone was very helpful!
7/20/2017
Faranne M. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent customer service. Work was completed fast and I was kept updated on each step of the way. Would highly recommend.
7/19/2017
**** G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Polite personal. Fast service. Car looks almost new.
7/19/2017
Shante E. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great customer service! Great service! My car looks amazing!
7/15/2017
Dianna W. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Just had a minor rerepairs to do but is coming to get the car Tuesday
7/15/2017
Michael K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I was very pleased with the customer service provided. The work performed was very good, and it was completed in a very reasonable time for a very reasonable price. In addition, the washing and vacuuming of the car added a very nice touch.
7/14/2017
Rochelle H. VERIFIED CUSTOMER
Vehicle Make : Honda
I received superb customer service from the scheduling to repair work. I love love love the great attitudes of the manager Carli and receptionist. Their warm smiles, tone of voice, and great attitudes made me feel more than comfortable leaving my car with them. In addition, I was always kept informed on the status of my car via email. After I'd picked up my vehicle, I informed a new customer that she'd be more than pleased too. Thanks for giving me a Kodak moment Abra staff.
7/3/2017