Everyone was excellent, my car looked great when I picked it up. I was very pleased.
11/11/2018
Ila L. VERIFIED CUSTOMER
Vehicle Make : Subaru
everyone was very efficient
happy they kept in touch about daily
progress
11/6/2018
Leland B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Nice job on the repair. Very patient
10/24/2018
Lynh P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everyone was so professional and the car looks great!
10/23/2018
Tara M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you. It was an easy process.
10/3/2018
Joanne L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Paul and all staff were professional, knowledgeable, friendly and respectful. All aspects of our experience were handled very efficiently and the text updates were very helpful.
9/20/2018
Krishnendu G. VERIFIED CUSTOMER
Vehicle Make : Honda
Was helped immediately, always kept in the loop with changes, everyone was extremely polite and wonderful to work with
9/20/2018
Mingming Z. VERIFIED CUSTOMER
Vehicle Make : Honda
100%????
8/30/2018
Christine S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The Geico staff was excellent and the John Kennedy collusion staff went beyond my expectations and I’m so grateful for all their help, information and kindness. My car was hit while it was parked in front of my house. Not pleasant but your John Kennedy staff went out of their way to help and did an amazing job and Paul from Geico was there also every step of the way. I was out of town during the repair and both Paul andJk staff kept me posted daily. Just recommended John Kennedy collision to a friend tonight. Told her she was in good hands
8/14/2018
Chris G. VERIFIED CUSTOMER
Vehicle Make : GMC
I was very impressed how easy everything thing was. From beginning to end, everything was taken care of.
Well done!
8/10/2018
Joshua G. VERIFIED CUSTOMER
Vehicle Make : Kia
The repair was not acceptable. When I got the car home in different lighting, I could see low spots and sanding marks in the filler under the paint and clear coat in addition to 2 high spots in the bumper cover top center. There was also black weatherstrip adhesive carelessly slopped on the rear hatch interior beige trim panels. The manager then tried to argue with me and tell me that what I saw wasn't there in regard to the poor body work. The car was left for the repair to be properly completed which the manager insisted could be fixed by buffing the clear coat over the repair. Substandard work and inexcusable customer service. Hopefully the job will be properly completed the second time around. Unfortunately these days few have pride in their work or attention to detail that should be the standard. If they couldn't get a $2100.00 job completed satisfactorily, I'd hate to see a more involved repair.
8/10/2018
Patricia D. VERIFIED CUSTOMER
Vehicle Make : Mazda
Horrible place,dishonest and poor customer service. Workers play mental games with the customers. Quality of work is limited.
8/10/2018
Rocco M. VERIFIED CUSTOMER
Vehicle Make : Ford
From what I can see so far the repairs to my car looks good. The car was supposed to be ready by Tuesday, 7 August , However I received a text at 10:30 AM that my car was ready be picked up before 12 Saturday and The use of the rental car Would end Saturday . When I got there no representative from John Kennedy Ford or Geico was there to go over the repairs. Also no one From enterprise was there to receive the rental car. I had to drop everything to pick up the car, a little more warning would have been appreciated .
8/5/2018
Yakubu K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job and very friendly staff
8/2/2018
Linda B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent service. No complaints
7/27/2018
Melinda G. VERIFIED CUSTOMER
Vehicle Make : Kia
Paul and the rest of the team were exceptional with their customer service. I also love that I got everything done in one place
7/26/2018
Marlene B. VERIFIED CUSTOMER
Vehicle Make : Acura
Very pleased with staff and service
7/18/2018
John P. VERIFIED CUSTOMER
Vehicle Make : Dodge
I appreciate the work you all have done and how you handled the problems with my tail gate. Nothing ever goes the way you would like bumps in the road. Thanks again
John P
7/18/2018
Ruth B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was told that my car was ready on Saturday and I could pick it up on Monday but when I arrived it was still being washed and had to wait for a long time it was a hot day and I had errands to run before it got even hotter the work was done very well just a long wait to pick it up