I like the fact that you keep the customer informed throughout the repair process. Text messages are great. Truck repair was great and my husband appreciated the body wash and cleaning inside. That was an added touch in this weather. Unfortunately we are repeat Mike's customers but that is because when we need them they do great work and in a timely fashion. Thank you.
2/14/2018
Kevin S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mike's Collision has set the bar high. Spotless waiting room/ front desk and bathroom. Friendly smiles all around, and service continues to exceed expectations. Definitely 5 stars. I wouldn't go anywhere else in Bloomington Normal to have my vehicle repaired.
2/13/2018
Jeremy B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very impressed. Thank you
2/10/2018
Ruth F. VERIFIED CUSTOMER
Vehicle Make : Audi
It was a positive experience from start to finish. Text updates were very helpful.i will highly recommend your business to others. Thank w.
2/9/2018
Brandon V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service, with great people working at Mike’s.
2/3/2018
Will N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very well done, thank you!
2/3/2018
Michelle R. VERIFIED CUSTOMER
Vehicle Make : Honda
We’ve used Mike’s collision many times. have always been very satisfied with the outcome which is why we continue to return needed .
2/2/2018
Christopher C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Wonderful experience as usual. Professional, thorough...delivered above expectations every step of the way.
2/2/2018
**** K. VERIFIED CUSTOMER
Vehicle Make : Buick
I was very satisfied, Mike’s Collison team went above and beyond the call of duty to make sure my car was completed on time,cleaned up and checked over. The extra checks and clean up of the vehicle was not expected, so I was pleasantly surprised to find my car swept out and detailed. I will recommend Mike’s Collison to my friends and family as a great auto body shop in the Bloomington Normal area. They kept me informed at all times and they made my experience as good as possible. Thank you Mike and your team.
2/1/2018
David W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Always a great experience with this company!
1/30/2018
Chris N. VERIFIED CUSTOMER
Vehicle Make : Ford
My passenger side headlight is on 100% of time, I believe during the repair some wires were crossed up or something. I picked truck up just before closing on Friday, and of course you aren’t open until Monday.
1/27/2018
Andy S. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate the attention to detail and everything you did on your checklist. I also liked your text updates on the status of the repairs. As always, a great job by Mike and his staff! Andy S
1/26/2018
Kirsten S. VERIFIED CUSTOMER
Vehicle Make : Acura
Everyone was friendly and professional.
Will definitely recommend the shop!
1/26/2018
Debra S. VERIFIED CUSTOMER
Vehicle Make : Honda
Ink was extremely impressed with the speed in which they worked to get our car fixed. I also truly appreciated the communication they gave to me as they were repairing my car.
My only concern is that they ordered the supplies and started to fix it before we had a chance to get it all cleared by the other people’s insurance company. Luckily the insurance accepted the estimate and paid it all. Otherwise we would have had to paid the difference. The Insurance agency scolded me for allowing the repairs before it was approved.
Otherwise excellent job and truly appreciate everyone they did.
1/26/2018
Sarah D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Staff was friendly and professional. Thank you!
1/26/2018
John H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Wouldn’t go anywhere else. Especially when you have an Ironman running the show. Although I contend that i am far better looking, he’s clearly the superior athlete. Oh, and much thanks for cleaning my sons car after the repair.
1/18/2018
Ashley R. VERIFIED CUSTOMER
Vehicle Make : Ford
This is our third time using Mike's Collision. Like the other 2 times, your service was top notch! Angelica thanks for all you do! Working everything out with my rental car was such a relief and weight off my shoulders. I swear you always have a smile on your face and in your voice when I speak with you. To the guys that gave my estimate and did the work, excellent as always! My car looks perfect again. Keep up the rocks star work!
1/18/2018
Dione J. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I would highly recommend the team at Mike's Collision. Very pleased!
1/10/2018
Dave R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Very satisfied with Mike and his staff. Everyone was very professional, answered any and all questions and the constant status updates via text and email left no doubt about our repairs progressions. I would highly recommend Mike's Collision to anyone needing auto repair.