Service king was very professional and thr work performed on my vehicle was excellent.
2/2/2016
Amanda H. VERIFIED CUSTOMER
Vehicle Make : Toyota
My date of completion was changed at least 7 times. I had to file a complaint with USAA. After doing this, I felt the representative was not as nice as she had previously been. I am not completely happy with the repairs.
1/30/2016
Vincent C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great service
1/29/2016
Lisa C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Way too many issues to list but here are just a few ****-my rear end is still not right my stability control light is still coming on at times, I feel my families safety is at risk with my truck now. 2- I don't have a spare tire on my truck( even though I brought this to y'all's the first time I had to return it. FYI it was taken of by service King and is sub possibly in your shop 3- the truck has to be repainted(worst paint job I have ever seen, keep in mind this is a brand new truck with less than 5000 miles. There are also several other issues. I'm not sure who reads these but I want to make sure you know I have returned my truck one time for pretty much the same exact issues. I will voice my concerns with State Farm in the morning to see if I can take it to another body shop for a proper repair.
1/24/2016
John R. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Thank you for everything
1/22/2016
James J. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Yes I am but need to bring i back in they did to repair my heat it still not work
Said they did
1/22/2016
Margaret H. VERIFIED CUSTOMER
Vehicle Make : Honda
Area to be repaired looks great. Upon return of car noticed several very fresh chipped or scratched spots in drivers door. Three of these are prominent and not there previously. Car was delivered to me and u saw them after staff left. Did not have time to return yesterday and planned in this morning, but roads unsafe. Called shop immediately upon noticing, but unable to get through to agent u dealt with.
Checking on when shop will be open and I can return. Have pictures.
1/22/2016
Don M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car was repaired very fast and my car looks awesome and works as it did before the accident. The staff was very professional,friendly,and knowledge;they kept me update during the process.
1/18/2016
Laverne . VERIFIED CUSTOMER
Vehicle Make : Hyundai
I really appreciate the frequent updates regarding the progress on my car; that was really refreshing to hear.
From all appearances the repair work looks great and I appreciate the fact that there is a life time guarantee on the work.
Thank you Service King!
Joseph & Laverne Randolph
1/12/2016
Ken P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I will definitely recommend your service. Very courteous, professional, and timely.
1/9/2016
Tyrone H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The periodic updates regarding the status of my vehicle is on the cutting edge of outstanding customer service. The representative Michelle showed extreme
concern for me as a customer and gave me inordinate confidence that the repairs would be done in an efficient and professional way. She is awesome! In my opinion,Service King is indeed - The King of Service!!! Thanks and God Bless you ALL!!!
1/8/2016
Earnestine R. VERIFIED CUSTOMER
Vehicle Make : Toyota
All the staff that I spoke with were courteous and professional. Thanks to Michelle, services were successfully and speedily done.
1/8/2016
Walker H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service. Just stay in touch better when getting close to end of process. I blame it on the holiday week between Christmas and NY and likely limited staffing. Otherwise very pleased
1/5/2016
Patsy B. VERIFIED CUSTOMER
Vehicle Make : Honda
Good job and service
12/31/2015
Joan P. VERIFIED CUSTOMER
Vehicle Make : Buick
They did an excellent job
12/24/2015
Willie W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
very fast and efficient
12/16/2015
John T. VERIFIED CUSTOMER
Vehicle Make : Honda
Nichelle did a great job of keeping me informed! She even called ti let me know I left my garage door opener in the car. Great service!
12/13/2015
Zennie V. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I thank you for your great service and friendship you guys made me feel at home.
12/11/2015
Keisha A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very pleased with the service and staff friendliness.