Hi. I was hoping this survey would lead me to a way to email a photo. There is a part of the bumper missing at the bottom. I don't think this is the same as the visor clip Seth had mentioned. There's also 3 clips/screws missing underneath. I would love to send the photo as it's the easiest way to show what I'm talking about.
9/21/2015
Chinwengu U. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate Dee keeping me informed on the status of my car. The only thing I noticed when I got home was that there were scratches on the hood of my car. Other than that everything was perfect.
9/18/2015
Irene W. VERIFIED CUSTOMER
Vehicle Make : Honda
Very friendly very considerate my mother is 85 and never had a wreck in her life they were very considerate of her the car was done before they told us having the rental car available is a wonderful ides we picked the car up today they went over what they had done and told us if we had any problems to let them know my mother was amazed that she didn't have to doanything great place we and already have told people to come there for a good experience when you are going through something you are already upset about great texting every other day and keeping customer in the loopin
9/16/2015
Tom O. VERIFIED CUSTOMER
Vehicle Make : Dodge
My park assist system doesn't work. There is no audio warning and my display reads service park assist. Now I have to take my car back to complete the repair
9/12/2015
Kimberly C. VERIFIED CUSTOMER
Vehicle Make : Jeep
My experience was great from the front door to the delivery of my vehicle to my home! I was so excited that my car was ready a week in advance also!!
9/2/2015
Edward M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Seth was amazing! We were kept up to date at each stage, and the car was ready ahead of schedule. Excellent work!
8/30/2015
Tommy R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Good work - as promised - at the time promised -excellent communication
8/20/2015
David C. VERIFIED CUSTOMER
Vehicle Make : Volvo
I appreciate Seth keeping me informed of the progress in my vehicle's repair and he was very quick to respond to my questions.
8/20/2015
John M. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Working with Seth to get my car repaired was great. Was frequently updated and felt at ease leaving my car. He made sure the repairs were done on time (actually prior to the estimated time).
8/19/2015
Marin W. VERIFIED CUSTOMER
Vehicle Make : Nissan
The repair looks good, but could have been great if the paint didn't have a few blemishes/dirt flecks.
I would have liked more proactive communications. I got the answers I needed, when I called.
Everyone was very nice to work with.
8/18/2015
Roberto D. VERIFIED CUSTOMER
Vehicle Make : Audi
Thanks to Seth for the timely updates on my repair.
8/16/2015
Durant B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was kept in the loop at all times by Dee. Great service and great finished product.
7/24/2015
Susan B. VERIFIED CUSTOMER
Vehicle Make : Audi
Seth and all of the front office staff were wonderful. I walked in on a Friday afternoon, upset about the damage that was done to my new 2015 Audi. I did not even know where to go and just happened to drive by. He took pictures assured me that it could be repaired and within an hour had emailed me an estimate. I dropped it off the following Monday which was 3 days ago and just got my sweet car back. It is all new again. All of the employees I came in contact with were kind courteous and a total asset to your company. I hope to never have another accident with my new car but if I do I know where it will be repaired and I will recommend your company to all of my family and friends. Thank you so much.
7/24/2015
Casey M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Loved the text updates.
7/19/2015
Virgina B. VERIFIED CUSTOMER
Vehicle Make : Honda
Overall I was very pleased. Thank you.
7/18/2015
Jean C. VERIFIED CUSTOMER
Vehicle Make : Acura
The bodywork seems to be fine. I didn't notice until I drove the car away, but my Check Emissions light came on. It was not on before the repairs were done.
7/14/2015
David A. VERIFIED CUSTOMER
Vehicle Make : Ford
Repairs were done to facory specifications. I was kept updated at all times. Staff was friendly and courteous.
7/14/2015
Marla J. VERIFIED CUSTOMER
Vehicle Make : Honda
Dee was very attentive and committed to keeping me aware of the status of the repairs. I also appreciated having the repairs completed before the proposed completed date
7/11/2015
Jennifer H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Wonderful customer service and excellent communication. Faster than expected
7/7/2015
Kim B. VERIFIED CUSTOMER
Vehicle Make : Honda
The paint color of my bumper does not match my car