Everything looked great! My car doesn't even look like it was involved in an accident. Thanks so much.
12/12/2015
Susan C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair and paint was done very well. My compliments to Paul James and the shop team. The communication between the service manager and I was not what I expected. I was given an initial date of **** week and since it was Thanksgiving week, I didn't really need a car so I didn't get a rental. When the week passed and still no car, I called. I was told it would be ready Thursday afternoon or Friday morning at the latest. Friday afternoon I was told it might be ready Saturday. Tuesday, I was told it would be Wednesday morning after I called again. I understand parts being late and that's not a problem. The problem is the continued poor estimating of when the truck would be ready. If I had known it would be 2 weeks on the front end, I would have gotten the rental car my insurance provided. The service manager should have been on the phone with me when the car didn't move to the next phase of the process on time letting me know what was going on, what was left to do, and when I could realistically expect my truck back. Very poor communication.
12/10/2015
Daniel C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Difficult to schedule, difficult to get information about status of car.
12/8/2015
Diane P. VERIFIED CUSTOMER
Vehicle Make : GMC
Appreciate updates. Little blonde girl at front was awesome! They did a great job!
12/6/2015
Wayne P. VERIFIED CUSTOMER
Vehicle Make : Ford
Good work
11/22/2015
Bobbi R. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Serv king did great job. Kept u informed very professional and courteous. I would use them again and refer them to others. Thanks
11/21/2015
Paul R. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Delay in getting it done
11/13/2015
Sidney T. VERIFIED CUSTOMER
Vehicle Make : Cadillac
All of you Reps were very friendly and your staff completed the job ahead of schedule so, I am very satisfied!
11/10/2015
Sun P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They did wonderful job!!!
My car looks brand New, I am so please.
Thank you!!????
11/7/2015
James S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great job and exceptional customer service. Thanks.
11/6/2015
Amy E. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thank you for the quick service on my car and the updates! It looks great. I was surprised and happy to see that the inside had been cleaned too. I am totally satisfied.
11/6/2015
Charlotte C. VERIFIED CUSTOMER
Vehicle Make : Ford
I am very Happy With the Service I received from Service King. If I could give them A and 150% I would
11/5/2015
Tamika G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Superb job as always.
10/30/2015
Tammy E. VERIFIED CUSTOMER
Vehicle Make : Infiniti
They made this process very easy and quick! We really appreciate their hard work!!
10/24/2015
Jason A. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I was very impressed with everything that Service King did for me. I wish my insurance company would have went with service king the first time. Thank you so much
10/22/2015
Alejandra Z. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very effective service. I was informed about the repairs and car status every step of the way. Thank you
10/20/2015
Desiree W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional, and kept me in the loop on all progress!
10/20/2015
Tara P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very pleased with the work that was done on my car and I am all so pleased with the how they made sure I was ok