Special thanks to James for his excellent customer service on Saturday.
2/21/2016
Bettye B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Outstanding job! Thanks for keeping me informed and doing such outstanding work.
2/19/2016
Shelli F. VERIFIED CUSTOMER
Vehicle Make : Dodge
Repairs were not done properly at all. Couldn't get anyone to call me back for 2 entire weeks until I went in to the location on my one day off and demand to know what was actually being done with my vehicle and to get a progress report. Repairs took more than twice as long for only 3 parts to be replaced. Manager told me to go somewhere else to get my tire fixed that had screws in it when I picked up my vehicle from their shop. Zero customer service and horrible repair work that I am now going to have to pay someone else to fix. I will be contacting corporate office.
2/16/2016
Roger G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Good job
2/11/2016
Donna I. VERIFIED CUSTOMER
Vehicle Make : BMW
The updated text messages are fantastic. Very helpful. Great job on the repair.
2/10/2016
**** H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Nerf bars missing. ABS dash light will not go out. Park assist will not turn on!
2/6/2016
Cortez D. VERIFIED CUSTOMER
Vehicle Make : Chrysler
James and Courtney were very informative, they kept me informed about the progress of my car. I'd definitely recommend service king to a friend !
2/3/2016
Jimmie S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very nice job a very professional staff excellent experience
1/30/2016
Srinatha Reddy. VERIFIED CUSTOMER
Vehicle Make : Honda
Super service King ????
1/30/2016
Gabrielle P. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service was excellent at each step
1/29/2016
Kimberly T. VERIFIED CUSTOMER
Vehicle Make : Dodge
All the front desk employees need more greeting the customers training. I didn't feel welcome when walking in ????. I had to speak first and ask how everyone was doing before they greeted me. I also had an experience when I did speak some spoke some didn't . This isn't the first this office staff did this. I love their work ????????but there customer service ****????????????.
1/28/2016
Chuong P. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair area does not match the car color. There is a small dent on the car door and some scratch on another door. Company supervisor asked to bring the car back later. The car was in the shop for 34 days. Pickup target date was moved 4 times. It was not completely ready when picked up.
1/26/2016
Rochelle M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service, friendly & helpful staff. Great experience overall.
1/21/2016
Barbara J. VERIFIED CUSTOMER
Vehicle Make : Toyota
It took too long to do the work a 5-6 day job took nearly 14 days. My drives seat was soiled. My battery was down and I had be jumped before leaving the lot wasn't told I needed to not stop anywhere and so I was stranded in the cold for 30 minutes waiting for a jump. I had to pay extra money for having the rental car for 14 days. I noticed a scratch on my car near repair area that was not there when I left my for repair I do not want to be inconvenienced for sseveral more day.
1/19/2016
Allison F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great work...Great communication! !
1/17/2016
Sharah J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
THANKS FOR TAKING AWESOME CARE&REPAIRING "MY LIL DIVA" BACK2 NORMAL!!! KRYSTAL 10...THAXS AGAIN
1/16/2016
Joy S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Job well done!
1/15/2016
Sergio O. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Great service.
1/7/2016
Erika S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm always pleased with the body work & I will continue to use this company.
12/30/2015
Jason A. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Caitlin and James we're both fantastic. I hate that I had to meet them like this but they were so very helpful