Receiving updates were very helpful and it kept me informed about the status. Whenever I had to call the staff was so professional and helpful. They went out of tthird way to make sure I was satisfied. Would highly recommend service king and will use them again if needed. Also they did an outstanding job on my car.
11/17/2016
Nicole S. VERIFIED CUSTOMER
Vehicle Make : Nissan
David keot me abreast of the status of my car. He was very courteous and a joy to work with. I also enjoyed the constant text messages rregardig the status of my car. All the staff was nice and polite.
11/9/2016
Jeff S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service,salesman great friendly,made sure truck done right repair work great colors match perfect cannot even tell work was done very pleased
11/5/2016
Bob P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly and good attention to detail
11/5/2016
Russel G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very well run shop,great people
11/1/2016
Deborah M. VERIFIED CUSTOMER
Vehicle Make : Ford
Everybody's friendly ,clean,my truck was clearn inside and out ,rims shining ,tire's looking good .that why I wanted y'all i know the work from before 5star
10/28/2016
Herbert S. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Once I arrived home I was able to take my time to inspect my truck; photo
1314 shows a panel between the bed of the truck and rear door; as you can
see it wasn't installed correctly and the adhesive appear not to be holding;
photo 1317 shows what it should look like.
Photo 1320 is what I call a step plate it appears that the plate was cut or
broken to fit; if so something not aligned properly; photo 1321 show an
undamaged plate.
I was told a new end caps couldn't be found I asked that the cap on the
other side be removed because it wouldn't looked good with one side with and
other side without caps; I was told that the cap on the other side would
also be removed.
Photo 1324 shows one side without cap,1322 shows cap wasn't removed as
agreed.
Please advise what I need to do to have these discrepancy addressed.
Thanks,
Herbert R ****
10/21/2016
Gary S. VERIFIED CUSTOMER
Vehicle Make : Honda
It took much longer than expected. I was not properly advised as to actual completion of the job. Promised call never came. The back was not closed when I got the minivan back, and the interior lights stayed on for a long time before I figured this out.
10/20/2016
Melva H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Good job
10/20/2016
Claude W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Your service is outstanding.
10/18/2016
Hester M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thanks!
10/18/2016
Velma P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was treated very respectful, the Service King team are very professional. I will highly recommend all my family and friends to get all collisions done with Service King.
10/18/2016
Marcus P. VERIFIED CUSTOMER
Vehicle Make : Nissan
David Proctor is the man! He took great care of my vehicle and answered all my questions. Give him a raise!!
10/15/2016
Dale A. VERIFIED CUSTOMER
Vehicle Make : Ford
Repairs took too long. Communication was poor.
10/13/2016
Linzo T. VERIFIED CUSTOMER
Vehicle Make : Lincoln
The only only downfall was the oily footprints left on my carpet
10/13/2016
Horace P. VERIFIED CUSTOMER
Vehicle Make : Lexus
My service advisor was David Proctor. The service he gave my husband and me was excellent. My sister has done business with you all before. If there is a next time I will recommend him.
10/8/2016
Richard B. VERIFIED CUSTOMER
Vehicle Make : Ford
Need shuttle service instead of
Having to rent a car. Thanks
10/8/2016
Tiara M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Not only was the service great my car looks great. I also had a tire leak that didn't have anything to do with my repair but Chuck called tire repair shop down the street and I was fixed up immediately. That's above and beyond customer service!
10/8/2016
Kenyarta V. VERIFIED CUSTOMER
Vehicle Make : Ford
I am satisfied with my car . Great Job Service King thanks