I prefer not to hear from this company. The multiple calls/texts have been disruptive. It was a minor repair. I received 4 calls from noon until pickup. Absolutely unnecessary in addition to the texts. The phone calls included voice messages. When someone is busy/in traffic/in meetings this appears as some sort of emergency especially since it's not a local number. I have no idea why Georgia continued to call. I rearranged a hectic afternoon to pick up a vehicle earlier than anticipated-for no reason. It was estimated for the 18th. Guess there's a quota to fill on phones calls/early pickup. Overall, the phones calls and texts are unnecessary. Pick ****. I was not impressed with the staff.
1/18/2018
Dana B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Everyone was so nice and considerate. Always kept me up to date on the status. Would definitely use your facility again if needed
1/5/2018
Ruberta L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very satisfied
1/4/2018
Janice H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Friendly helpful knowledgeable & kind
12/30/2017
**** M. VERIFIED CUSTOMER
Vehicle Make : Kia
Very nice and professional. I like their attention to detail. They wanted everything to be as perfect as I wanted. I was impressed with everyone.
12/30/2017
Walter B. VERIFIED CUSTOMER
Vehicle Make : Acura
SK did an excellent job with repairs and will highly recommend them to others.
12/27/2017
Robert Or. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The door panel wasn't put back properly. The weather stripping was hanging off. Took it back now controls to window and locks for passengers side don't work. Not happy at all.
12/22/2017
Tiffany H. VERIFIED CUSTOMER
Vehicle Make : Kia
The updates via txt message is awesome!
12/14/2017
Ellen B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Car looked and drove great. It was very clean.
12/9/2017
James B. VERIFIED CUSTOMER
Vehicle Make : Honda
Repairs were done in a timely manner and
12/7/2017
Steven M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My vehicle broke down less than a mile after picking up my vehicle.
12/1/2017
William B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good Job!!
11/26/2017
Kerry B. VERIFIED CUSTOMER
Vehicle Make : GMC
They were very easy to work with and gave me some advice on my insurance policy choice. There was a scratch on the completely opposite side of my bumper that they fixed as well. I am sure they had to paint the whole thing to make it look right but I have dealt with plenty of rinky dink sercive garages and this is the first that I was absolutely satisfied with.
11/24/2017
Sandra M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Never had an issue with your service! I have no complaints.
11/16/2017
Gretchen N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Always great people and a great job. Always the most pleasant experience possible, under the circumstances ...true customer service ..thank you, Fayetteville AR Service King!!
11/15/2017
Dmytro D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Was pleasant experience with great job done on my car.
11/13/2017
Victoria H. VERIFIED CUSTOMER
Vehicle Make : Honda
I was told by the technician that I would be called on Friday with an update and info on whether any additional damage was found (I dropped the car off on Thursday). I didn't hear anything on Friday and finally had to call myself Monday afternoon to try and find out what was going on. Additionally, when I had scheduled the appointment to drop it off, I told them I wanted to receive text confirmation but never did.
11/6/2017
Judy B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very good workmanship, I love it.
11/3/2017
John J. VERIFIED CUSTOMER
Vehicle Make : Subaru
This is the second time in 5 months that we've had a vehicle at Service King for repairs. Both times due to a rear end collision. On both occasions my wife and myself have been completely satisfied with the work that has been done and the coordination with with our insurance company. Hopefully we won't have to visit you again, no offense!
11/1/2017
James S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very thorough initial inspection! Went through the process of obtaining parts that were difficult to find as well as using outside resources for some mechanical repair and treated my repairs as I felt he would if it was his own car, maybe even better! Thanks Chas for an excellent job and making the experience much better than it could have been!